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The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
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The subway system saw increases across all key metrics, with 62% of subway riders reporting they feel satisfied with the system overall.
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If approved by the agency’s board, the plan would improve HandyDART for 32,000 registered customers who depend on the service.
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Introduced in 2024, Point B serves as DART’s strategic guide for ensuring transit plays a more substantial role, as North Texas remains on track to become the third-largest region in the U.S. within the next decade, the agency said.
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The improvements residents will see will bring the stops into compliance with the Americans with Disabilities Act and include sidewalks where none existed and concrete pads
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Officials said the agency will continue to provide bus passes as needed to organizations that serve clients who require transportation to access food and essential services.
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Federal Transit Administrator Marc Molinaro recently addressed the crowd at the APTA's TRANSform Conference, which was held Sept. 14 to 17 in Boston.
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Whether someone is taking the bus for the first time, returning after a break, or learning a new route, the Bus Buddy program pairs them with a RIPTA staff member who will ride alongside and provide step-by-step guidance.
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The two challenge statements focus on improving the customer experience for non-English speaking riders and providing enhanced simulation technology to support rail operations training.
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The proposed network aligns DART’s bus routes and services with available funding in Fiscal Year 2027 and the region’s priorities for public transit. It features fewer routes with more frequent service all day and all week, increasing the number of people with access to frequent, 15-minute bus service.
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