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Safety Cornerby Sandra Frye July 8, 2025

Driving Performance with Purpose: How I Lead One of Greyhound’s Top Teams

Safety, on-time performance, and customer experience are critical elements in intercity bus operations. But getting them right doesn’t come down to plans or protocols alone. It comes down to execution. How well your team performs on the ground, in real time, is what defines success.

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Newsby StaffMarch 2, 2020

MCI launches training program to boost motorcoach driver pool

In an independent recruitment survey, external training was cited as one of employees most preferred incentives for staying with a company.

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Transit Dispatchesby Zach StoneAugust 22, 2019

Tools for defusing conflict with public transportation passengers

When dealing with triggered, erratic, aggressive or emotionally unstable people, we often naturally choose the least effective method of de-escalation.

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Newsby StaffSeptember 17, 2018

New Smith System training tools focus on bus and transit drivers, passengers

The collection teaches bus drivers how to use The Smith5Keys® to create a safer environment inside and around the bus.

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Newsby StaffApril 19, 2018

Santa Monica's Big Blue Bus earns APTA Gold Safety, Security Award

BBB has steadily decreased its preventable accident rate from 2.21 accidents per 100,000 miles in fiscal year 2015 to 1.83 accidents per 100,000 miles in FY 2017.

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Newsby StaffApril 9, 2018

Trailways honors 'Outstanding Motorcoach Drivers of the Year'

The awardees were from Alabama, Maryland and New York.

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Newsby StaffSeptember 21, 2017

Prevost sponsors online driver training courses offered by ABA

The ABA Driver Training program was developed by safety experts from industry-leading motorcoach companies and manufacturers.

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Safety Cornerby Steve MentzerAugust 16, 2017

'Practical Drift' is Bus Safety's Silent Adversary

Each year, people are injured or killed in incidents where following a standard operating procedure or using the available safety equipment...

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ArticlesAugust 11, 2017

BusCon Bringing Latest in Tech, Vehicles to Indianapolis

“North America’s Biggest Bus Show” offers attendees more than just buses, including a packed show floor of products, the Transit Maintenance Forum, and top-notch educational programming. Keynote Address will discuss connected and autonomous vehicle technologies and their potential impact on transportation.

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Transit Dispatchesby Zach StoneJune 14, 2017

Why Investing in 'Half Measures' When Hiring Frontline Employees Will Bring Public Transit to Its Knees

The public transit industry faces a severe human resources crisis... we began to focus on the science behind identifying and hiring more resilient human beings up front, in order to make it easier to build resilience and preparedness with employees once they are onboard.

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