The notion of agencies being over- or underfunded, I argued, doesn’t hold up. If an agency wants to turn up the heat — to grow beyond the status quo — it must demonstrate measurable value.
Read More →Safety, on-time performance, and customer experience are critical elements in intercity bus operations. But getting them right doesn’t come down to plans or protocols alone. It comes down to execution. How well your team performs on the ground, in real time, is what defines success.
Read More →High-performing public sector agencies exhibit key similarities with their private sector counterparts.
Read More →Thought leader and 21-time best-selling author Seth Godin recently shared in his daily blog a sentence that captured our attention “more and better aren't the same…" Indeed, and the space between more and better is the state of the public transit industry’s crossroad.
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CTA’s updated Performance Metrics report measures multiple areas of performance, from ridership numbers to operator headcount, elevator and escalator up-time, and availability of bus and rail fleet for service.
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The new initiative, “TIFIA 49,” authorizes borrowing up to 49% of eligible project costs for projects that meet certain eligibility requirements, helping more projects get off the ground.
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