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The service center is the latest example of the company’s commitment to the North American market
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Brian Lichter will be responsible for leading MCI’s pre-owned sales team and will be based in the Des Plaines, Illinois MCI Sales and Service Center.
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Brian Jablonski will be responsible for keeping the year-old Hayward center at full capacity.
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Technicians are factory trained to work on Prevost, Nova Bus, and Volvo motorcoaches, as well as other motorcoach brands.
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The Bay Area location, which opened August 1, is a full-service facility, staffed by factory-trained technicians servicing Prevost, Nova Bus®, and Volvo® coaches, as well as other brands.
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The two-story, 34,000-square-foot building covering 4.2 acres in Hayward features the latest coach diagnostic equipment and tooling with the capacity to provide comprehensive service from general maintenance work to complete coach refurbishing.
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The new location will expand MCI’s service network to seven North American locations that support both MCI and Setra brand coaches with OEM parts, maintenance, repair, and warranty.
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The new 21,000 sq. ft facility is equipped with seven full service bays, a large parts warehouse area, training room, customer lounge and a larger parking area.
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The new location will also feature new MCI and Setra coaches; pre-owned coach inventory; parts for MCI, Setra and other-make coaches and buses; and an MCI Mobile Maintenance unit.
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If MCI should fail to meet any of the reliability standards set, the next service will include a free oil change.
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