MENU
SEARCHTraining will be more robust and help to reduce assaults on bus operators, conductors, police, and other personnel.
NJ TRANSIT is expanding its de-escalation training for frontline employees to include curriculum from Rutgers’ National Transit Institute (NTI). The NTI presented a “Train the Trainers” program on conflict de-escalation techniques for bus and rail operations, and New Jersey Transit Police.
The effective techniques will be incorporated into existing internal NJ TRANSIT de-escalation training programs to create a set of best practices for use in real-world situations.
“This new de-escalation training demonstrates our commitment to our frontline employees and to their safety,” said NJ TRANSIT President/CEO Kevin Corbett.
All of NJ TRANSIT’s employees who work with the public on buses, trains, or as police officers receive training on how to manage difficult situations to minimize the possibility of violence. With the assistance of NTI, the trainings will be more robust and help to reduce assaults on bus operators, conductors, police, and other personnel.
The FTA said its actions build on its nationwide campaign to make transit systems safer for American families.
Read More →
The bill would tighten CDL requirements, enhance training standards, and increase oversight of commercial driver licensing nationwide.
Read More →
The Plan is CTA's formal response to an FTA Special Directive issued in December and details how the agency will significantly expand the law enforcement surge it launched.
Read More →
Learn how technology is moving beyond passive recording to become an active operational tool.
Read More →
On a recent episode of METROspectives, METRO Magazine’s Executive Editor Alex Roman sat down with Ana-Maria Tomlinson, Director of Strategic & Cross-Sector Programs at the CSA Group, to explore a bold initiative aimed at addressing those challenges: the development of a National Code for Transit and Passenger Rail Systems in Canada.
Read More →
During a safety blitz, Metra employees will visit one of the railroad’s 243 stations during the morning rush hour, distributing educational materials on train and grade-crossing safety, answering questions, and listening to riders’ safety concerns.
Read More →
Operated in partnership with Tech Valley Security, trained CDTA Ambassadors will be on select routes and will rotate throughout CDTA’s route network. Their presence is intended to provide customers with an approachable, visible resource focused on assistance and engagement.
Read More →
Customers have always been able to report concerns through the CATS Customer Service line or the “Report a Problem to CATS” feature in the CATS-Pass mobile app; however, CATS has also integrated a Text-a-Tip line, giving riders multiple, easy-to-use channels to get support.
Read More →
The 2026 Disaster Response Guide is officially underway, and we’re now opening a Call for Insights and Experts.
Read More →
The agency opens its text message safety reporting system to buses, enabling discreet, non-urgent reports across Montreal’s entire transit network.
Read More →
