Fare recovery is a major issue and has been mentioned as one of the top concerns of customers when talking with WMATA staff and board members.
The warning period will conclude in November, and MTPD officers will issue citations to anyone caught not tapping SmarTrip® cards or mobile phones at fare gates, exiting emergency gates in stations, and not tapping fare boxes on Metrobuses.
Members of the “Fareness” panel will focus on innovative approaches to encourage fare payment through education, equity, and enforcement.
A Pioneer Institute study warns that insufficient fare enforcement could drive up the T's announced evasion cost of $30 million under AFC 2.0.
The contract with Inter-Con Security is for three base years with an option to extend for an additional two years and will go into effect on Jan. 1, 2022.
The Fare Enforcement Diversion Program will offer reduced fines, a community service option in lieu of payment, and a new appeal window.
Between October 2017 and June 2019, black and Hispanic New Yorkers received almost 70% of all civil summonses for fare evasion.
From 2013 to 2017, assaults reported by workers increased 15.2%, and lost revenue increased from $105M in 2015 to $225M in 2018.
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