BYD opens first service center
The service center is the latest example of the company’s commitment to the North American market

BYD and local officials celebrated the opening of the new service center in San Carlos, California.
BYD

BYD unveiled its first North American service center in San Carlos, California.
“With more than 100 BYD zero-emission battery-electric buses operating in the Bay Area, BYD wants to make sure our customers receive quick, expert care,” said Bobby Hill, BYD VP, coach & bus. “This facility will offer that.”
The service center is the latest example of BYD’s commitment to the North American market. BYD employs more than 750 highly skilled union workers at its Lancaster, Calif. manufacturing plant. In all, BYD has more than 900 employees in the U.S. and has invested more than $250 million in North America. The company’s North American Headquarters is in Los Angeles.
The Lancaster plant has produced and delivered more than 300 pure electric buses to an ever-growing list of 52 U.S. communities, transit operators, universities, and corporations.
More Technology

Biz Briefs: Montréal Debuts Nova Electric Buses and More
In this edition of Biz Briefs, we spotlight the latest developments shaping the future of mobility.
Read More →
The Hidden Cost of Fuel Data Inaccuracy in Public Transit Fleets
In today's transit environment, accurate fuel and mileage data are critical to reducing costs, minimizing downtime, and improving fleet performance.
Read More →
Southern California's Metrolink Debuts Contactless Fare Payment Pilot
Customers traveling between Redlands and Los Angeles can now tap their preferred payment method, including a credit or debit card, mobile wallet, or wearable device, at station validators before boarding and again while exiting.
Read More →METROspectives: CharterUP CEO Armir Harris on Modernizing Mobility
From digital transformation to evolving customer demands, CharterUP's CEO Armir Harris offers his perspective on the transportation industry's next chapter.
Read More →
NJ TRANSIT Issues RFI for Unified Real-Time Customer Information Platform
The agency is seeking input from companies that provide real-time transit communications systems as part of an effort to enhance the customer experience and modernize how riders receive service alerts, travel information, and system status updates.
Read More →
Mobile Apps and Passenger Information Top METRO's Business Briefs
In our latest installment, we take a look at recent news from Masabi, Axentia, Moovit, and more partnerships making headlines across the transportation sector.
Read More →
Biz Briefs: Masabi Partners with LANTA and More
In this edition, we spotlight the latest developments shaping the future of mobility.
Read More →
Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility
In this edition of METROspectives, Joshua Schank discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
Alstom Acquires Delaware Site to Support Amtrak NextGen Acela Fleet
The company is investing more than $55 million to acquire and improve the property and will employ approximately 100 people at this site once it is operational.
Read More →