TTC wants to integrate paratransit with regular service

The strategy is meant to stem the unsustainable demand and cost of Wheel-Trans, and free some riders from the constraints of advance booking and restrictions on when they travel.

Staff Writer・Editorial

Read Staff's Posts

February 22, 2016

TTC wants to integrate paratransit with regular service — Photo: Secondarywaltz

1 min to read

TORONTO — Half of the Toronto Transit Commission’s Wheel-Trans paratransit customers will be riding the conventional system for at least part of their trips by 2025 under a new “cutting edge” plan to integrate paratransit with the bus, streetcar and subway network, The Star reported. That’s when all subway stations and streetcars are supposed to be fully accessible like the buses.

The strategy, being recommended to the TTC board on Thursday, is meant to stem the unsustainable demand and cost of Wheel-Trans, and free some riders from the constraints of advance booking and restrictions on when they travel, the report said.

Wheel-Trans delivers 14,000 trips a day, and an aging population along with broader provincial eligibility rules has increased demand by 29% over the past five years, 12% last year alone. “We sign on about 800 to 900 new customers a month,” TTC Wheel-Trans head Eve Wiggins said. For the full story, click here.

Topics:Canada cost efficiency travel training TTC Bus Management Rail Paratransit

More Paratransit

Management•June 5, 2026

Reinventing Fleet Maintenance with Real-time Visibility and AI

Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.

Management•by Staff•June 4, 2026

SamTrans Sets Priorities for Potential Connect Bay Area Revenue

The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.

Management•by Staff•June 1, 2026

Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin

Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.

A True Low-Floor Minibus Design Delivers Better Accessibility and Efficiency for Everyone

As transit demands evolve, so should your fleet. Download the whitepaper to see how the Low-Floor Frontrunner Minibus compares to traditional options.

2026 METRO Buyer’s Guide & Directory

Searching for the right vehicles, technology, equipment, or services for your public transit or motorcoach operation? This industry guide brings together manufacturers and suppliers from across the transportation market — all in one place. Download it to connect with the companies that help agencies and operators improve mobility, enhance operations, and move their organizations forward.