Capital Metro, Bytemark Expand Fare Collection Partnership
The innovations include new ways to purchase and pay for fares, such as a tap-and-go payment option and adding reload opportunities in local retailers.

With the changes, Capital Metro passengers will receive more ways to pay, faster boarding, and a central way to manage all fare media, reshaping the way they travel.
Cap Metro
Bytemark is expanding its partnership with Austin, Texas’ Capital Metropolitan Transportation Authority. Bytemark will upgrade Capital Metro’s existing account-based fare payment system to one that will feature tap-and-go contactless payments plus a host of other functionality aiming to provide fast, easy, and safe payment solutions.
Bytemark will add functionality from Bytemark Connect, the account-based fare payments suite from its Plan, Book & Pay™ platform, Bytemark Bridge. The innovations include new ways to purchase and pay for fares, such as a tap-and-go payment option and adding reload opportunities in local retailers. Additionally, it will include new features such as stored value accounts.
With the changes, Capital Metro passengers will receive more ways to pay, faster boarding, and a central way to manage all fare media, reshaping the way they travel.
“This technology will give us the tools to allow customers faster and easier options to pay fares, including touchless payment options, even for those customers without credit cards,” said Capital Metro Chief Customer Officer Dottie Watkins. “Our focus at Capital Metro has always been on the safety and ease of our customers while using our services, and this new technology will help achieve that.”
Upgrades to Capital Metro’s existing fare collection system include the ability to manage the in-app stored value wallets on the agency’s existing customer website and physical, reloadable account-based smart cards, which will replace the current smart card system that offers limited-use cards pre-loaded with a cash value.
Bytemark will offer riders web-based or in-app smart card management and the ability to create, manage, and use a barcode-based virtual card in the app.
Expansion will focus on tap-and-go payments. Other possibilities include trip planner enhancements or integrations and first- and last-mile mobility providers.
More Technology

ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Lextran, Via Team for On Demand, HDR to Work on Twin Cities BRT, and More
In METRO's latest installment, we also take a look at recent news from Keolis, Complete Coach Works, Anchor Transportation, and more partnerships making headlines across the transportation sector.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
Video Surveillance in Public Transit: What Riders Really Think
As video surveillance gains public acceptance, new research from Axis Communications reveals what transit riders expect from agencies when it comes to safety, privacy, and AI.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Biz Briefs: New Electric Offering from Alexander Dennis/Volvo, Transdev in Boston, and More
In METRO's latest installment, we also take a look at recent news from STV, WSP, Prevost, and more partnerships making headlines across the transportation sector.
Read More →
Roman Cornell on ABC Companies’ Evolution and the Future of Passenger Transportation
The company’s CEO discusses carrying forward a third-generation family legacy, ABC’s continued evolution in passenger transportation, support for increasingly complex fleets, and how technology and continued investment could help operators improve uptime.
Read More →ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Frontrunner Bus Group Introduces XF Low-Floor Bus with Enhanced Accessibility
The new mid-sized bus features a full flat-floor design, eight-inch curbside step-in height, and zero-entry rear ramp to improve passenger access and operational flexibility.
Read More →
Building a Flexible Path to Transit Electrification with BAE's John Hroncich
John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.
Read More →