Building on the recent announcement of Swiftly and Transit’s support for detours, Vontas announced a new data integration between Vontas, Swiftly, and Transit that allows information to flow between the three platforms to give riders accurate and accessible updates during ad hoc changes to service.
By incorporating Vontas’ CAD/AVL Service Disruption features, agencies now have a central location to create ad-hoc service changes by central control or in-field support staff using Vontas OnRoute.
The changes are then enhanced by Swiftly and shared via APIs to riders through Transit’s mobile app, Vontas, and other passenger information platforms.
What Agencies Have Access To
Agencies have access to an end-to-end integration that links Vontas, Swiftly, and Transit in a data flow that enhances staff efficiency and the rider experience. The result is accurate real-time information with data flowing across a transit agency's vendors - from CAD/AVL to passenger information engine to passenger-facing mobile app.
The end-to-end data flow takes inspiration from MDOT MTA’s in-house integration that connects Vontas OnRoute and Swiftly to share real-time disruption information with passengers via the Transit app.
Transit agencies that partner with Vontas, Swiftly, and Transit now have access to this field-tested data flow.
Here’s how it works:
The integration works by linking three product updates spearheaded by Vontas, Swiftly, and Transit:
Data now flows from Vontas OnRoute to Swiftly
Vontas OnRoute stands out as a modular, innovative solution that integrates with industry partners.
This power now extends to agencies that use Vontas Service Disruptions as their primary system for operational changes to service.
With the new integration, key operational updates made in Vontas OnRoute – including detour information, trip cancelations, and stop closures – now flow to Swiftly’s Transit Data Platform via Swiftly’s Service Adjustments API.
Swiftly then factors this information into its prediction algorithm to generate accurate ETAs and allows rider alerts to be associated with the service adjustments.
All this information then flows directly to riders through the Transit app and is also shared with other passenger information systems, real-time staff tools, and historical analytics products.
Swiftly now sends detailed detours data to Transit via a new GTFS-rt extension
Swiftly and Transit have expanded their long partnership to develop a new extension of the GTFS-RT specification, called Trip-Modifications, that allows the display of detour information for the first time.
As detours flow into the Swiftly system directly or from Vontas they automatically inform ETAs in Swiftly's prediction engine and now show up for passengers in Transit.
Transit is the only app to display detours in real time to riders
Detours that are flagged in the Swiftly system directly or from Vontas, as well as those identified by Transit's automated detour detection system, now display on the map for agencies that have partnered with Transit.
Taken together, these integrations allow detour information to flow from Vontas to Swiftly to Transit.