METRO Magazine Logo
MenuMENU
SearchSEARCH

FTA Makes $1.9M Available to Improve the Transit Customer Experience

The Notice of Funding Opportunity is intended to advance emerging technologies, strategies, and innovations that make transit easier and more accessible for transit riders across the country.

July 1, 2024
FTA Makes $1.9M Available to Improve the Transit Customer Experience

FTA’s Enhancing Mobility Innovation program supports research projects that will improve customer convenience, such as creating easier ways to pay for transit and enhancing transit schedules based on rider demand.

Photo: FTA

2 min to read


The Federal Transit Administration (FTA) announced $1.94 million in competitive grant funding is now available. This funding will support research conducted by providers of public transportation.

The Notice of Funding Opportunity (NOFO) is intended to advance emerging technologies, strategies, and innovations that make transit easier and more accessible for transit riders across the country.

Ad Loading...

FTA’s Enhancing Mobility Funding

FTA’s Enhancing Mobility Innovation program supports research projects that will improve customer convenience, such as creating easier ways to pay for transit and enhancing transit schedules based on rider demand.

FTA will allocate funding to support rider-centered research projects in two categories:

  • Innovations that focus on new service delivery models, creative financing, novel partnerships, and integrated payment solutions.

  • Software solutions that improve ways to provide demand-response public transportation service.

“The Enhancing Mobility Innovation program supports transit agencies as they work to strengthen mobility, with a focus on how innovation can improve service delivery and make trains, buses and ferries easier to use and more attractive to riders,” said FTA Acting Administrator Veronica Vanterpool. “This funding will help spur innovation so that people can get to their destinations more reliably, comfortably and conveniently.”

Who Can Apply

Eligible applicants include transit agencies; state or local departments of transportation; Indian tribes; private and nonprofit organizations; colleges and universities; and state and local governments, including metropolitan planning organizations.

Ad Loading...

This is the second round of funding for enhancing mobility innovation. In August 2022, FTA selected nine projects in six states to support mobility and innovation.

More New Mobility

Gray and white ZAVIR medium-duty shuttle concepts shown side by side with the ZAVIR logo above them.
New Mobility•by Staff and News Reports•October 5, 2026

ENC Unveils ZAVIR Medium-Duty Electric Shuttle

The new ZAVIR brand targets shuttle and paratransit operations with battery-electric and range-extended electric vehicle options.

Read More →
Help Shape the 2027 Public Transit Conference
Management•by Alex Roman•September 29, 2026

Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open

The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.

Read More →
Everett Transit and Community Transit buses
Management•by Alex Roman•September 23, 2026

Everett Transit, Community Transit Outline Consolidation Agreement

The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.

Read More →
Ad Loading...
A passenger loads a bicycle onto the front bike rack of a VTA transit bus stopped along a city street.
New Mobility•by Elora Haynes•September 22, 2026

What Multimodal Data Can Tell Transit Agencies About Rider Demand

See how bike-on-bus data is giving transit agencies new insight into rider demand, capacity constraints, and gaps in first- and last-mile connections.

Read More →
Luminator Charts a New Digital Path
Technology•by Alex Roman•September 14, 2026

From Hardware to Digital Partner: Luminator Charts Its Next Chapter

CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.

Read More →
Rendering of an Alstom train in a VIA Rail Station
Technology•by Alex Roman•September 10, 2026

Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More

In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
A CharterUP branded Holon AV.
Technology•by Alex Roman•August 28, 2026

CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility

In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.

Read More →
The Future Hits the Road
Technology•by Alex Roman•August 17, 2026

Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation

Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.

Read More →
Luminator software product example
Technology•by Staff and News Reports•August 14, 2026

Biz Briefs: Luminator Marks Milestone and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Ad Loading...
An LA Metro bus and railcar.
New Mobility•by Alex Roman•August 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →