METRO Magazine Logo
MenuMENU
SearchSEARCH

Chicago to Pilot ZeroEyes Gun Detection Technology

The technology has already been implemented in a variety of settings including other major transit agencies, schools, and more, and is also currently in use at Chicago’s Navy Pier.

August 29, 2024
Chicago to Pilot ZeroEyes Gun Detection Technology

If a brandished firearm is detected, an image is automatically sent to the ZeroEyes Operation Centers (ZOCs), which are staffed by military and law enforcement veterans for human verification.

Photo: ZeroEyes

2 min to read


As part of its continued efforts to enhance the security of riders and its employees, the Chicago Transit Authority (CTA) will pilot the implementation of

’ proactive Artificial Intelligence (AI)-based technology, which leverages existing security cameras to specifically monitor for and alert security officials to only brandished firearms.

Ad Loading...

“Ensuring the safety and security of our riders and employees is our number one priority at the CTA, and this pilot allows us to explore how new technology may be able to support these efforts and further enhance already successful and effective technologies currently in place,” said

President Dorval R. Carter Jr. “Instances of crime on the system are comparatively rare, and the CTA is proud to provide safe and reliable transportation to roughly one million riders a day. Our hope is this added measure of protection provides additional peace of mind to everyone.”

Increasing Safety on CTA

As part of its ongoing commitment to a multi-pronged approach to combating incidents of crime on and near CTA properties, the CTA has partnered with the technology company ZeroEyes, which provides a visual gun detection and situational awareness software platform based on computer vision and advanced machine learning AI.

The technology has already been implemented in a variety of settings including other major transit agencies, schools, and more, and is also currently in use at

Chicago’s Navy Pier.

The ZeroEyes Technology

ZeroEyes technology uses

Ad Loading...

footage to identify only brandished guns.

If a brandished firearm is detected, an image is automatically sent to the

ZeroEyes Operation Centers

(ZOCs), which are staffed by military and law enforcement veterans for human verification.

The ZeroEyes staff would then verify if the object detected is in fact a true brandished firearm and will then notify local law enforcement so they can immediately respond.

ZeroEyes

does not feature facial identification technology.

Ad Loading...

With this new technology, local law enforcement would be notified of a threat very quickly, often under one minute, after the system has a detection.

Notification to law enforcement includes a photograph of a suspected gunman, gun type, and specific location.

Adding to CTA’s Safety Practices

The Chicago Police Department (CPD) provides law enforcement and patrols the CTA system. The CTA’s Security Department works in close coordination with CPD on a daily basis,

CTA’s extensive security-camera network

is used to identify criminal activity and investigate reported customer and employee issues on the rail and bus systems.

The CTA supplements CPD’s enforcement efforts with hundreds of additional personnel deployed across the system daily who are also focused on customer and

Ad Loading...

.

CTA awarded a 12-month contract to ZeroEyes, valued at up to $200,000, and will provide 24/7 monitoring of multiple cameras across the rail system, plus supervision and supporting equipment.

The contract is being paid for with funds from the

More Security and Safety

Rendering of CTA railcar
Security and Safetyby StaffMarch 19, 2026

FTA Launches Safety Inspections, Plans Directive to IDOT on CTA Issues

The FTA said its actions build on its nationwide campaign to make transit systems safer for American families.

Read More →
Close up of a public transit bus tire with text reading "House Committee Advances “Dalilah’s Law” to Strengthen CDL Safety Standards."
Security and Safetyby StaffMarch 19, 2026

House Committee Advances 'Dalilah’s Law' to Strengthen CDL Safety Standards

The bill would tighten CDL requirements, enhance training standards, and increase oversight of commercial driver licensing nationwide.

Read More →
A CTA railcar in a Chicago station
Security and Safetyby StaffMarch 11, 2026

CTA Sends Expanded Security Plan to FTA, Boosts Policing Hours by 75%

The Plan is CTA's formal response to an FTA Special Directive issued in December and details how the agency will significantly expand the law enforcement surge it launched.

Read More →
Ad Loading...
Anthony Incorvati cover photo for METROspectives
Sponsoredby Alex RomanMarch 5, 2026

The Future of Transit Safety with AXIS Communications’ Anthony Incorvati

Learn how technology is moving beyond passive recording to become an active operational tool.

Read More →
A photo of rail tracks in Ottawa, Canada

Building a National Framework for Transit Safety and Consistency

On a recent episode of METROspectives, METRO Magazine’s Executive Editor Alex Roman sat down with Ana-Maria Tomlinson, Director of Strategic & Cross-Sector Programs at the CSA Group, to explore a bold initiative aimed at addressing those challenges: the development of a National Code for Transit and Passenger Rail Systems in Canada.

Read More →
Chicago Metra train on tracks
Security and Safetyby StaffFebruary 27, 2026

Chicago's Metra Rail Announces 41 Safety Blitzes in 2026

During a safety blitz, Metra employees will visit one of the railroad’s 243 stations during the morning rush hour, distributing educational materials on train and grade-crossing safety, answering questions, and listening to riders’ safety concerns.

Read More →
Ad Loading...
A CDTA bus in service.
Security and Safetyby StaffFebruary 26, 2026

New York's CDTA Launches Ambassador Program

Operated in partnership with Tech Valley Security, trained CDTA Ambassadors will be on select routes and will rotate throughout CDTA’s route network. Their presence is intended to provide customers with an approachable, visible resource focused on assistance and engagement.

Read More →
Safety officers at a CATS light rail station
Security and Safetyby StaffFebruary 25, 2026

North Carolina's CATS Makes It Easier for Riders to Report Concerns

Customers have always been able to report concerns through the CATS Customer Service line or the “Report a Problem to CATS” feature in the CATS-Pass mobile app; however, CATS has also integrated a Text-a-Tip line, giving riders multiple, easy-to-use channels to get support.

Read More →
2026 Disaster Response Guide Call for Experts is Open.
Safetyby StaffFebruary 9, 2026

Disaster Readiness Starts Before the Storm [Call for Experts]

The 2026 Disaster Response Guide is officially underway, and we’re now opening a Call for Insights and Experts.

Read More →
Ad Loading...
A Société de transport de Montréal articulating public transit bus.
Security and Safetyby StaffFebruary 4, 2026

Montreal’s STM Expands Text Message Safety Reporting to Bus Network

The agency opens its text message safety reporting system to buses, enabling discreet, non-urgent reports across Montreal’s entire transit network.

Read More →