METRO Magazine Logo
MenuMENU
SearchSEARCH

San Antonio's VIA Names New President/CEO

Jon Gary Herrera will succeed Jeffrey C. Arndt as president and CEO at VIA, beginning Jan. 4, 2025.

November 12, 2024
San Antonio's VIA Names New President/CEO

Jon Gary Herrera, a San Antonio native, has served as VIA’s sr. VP, public engagement, since 2017, overseeing efforts to deliver major milestones, including the historic 2020 initiative to secure additional funding for VIA’s Keep SA Moving plan.

Photo: VIA Metropolitan Transit

3 min to read


San Antonio, Texas’ VIA Metropolitan Transit board voted unanimously to appoint a new president and CEO to lead the region’s mobility provider.

Jon Gary Herrera will succeed Jeffrey C. Arndt as president and CEO at VIA, beginning Jan. 4, 2025.

Ad Loading...

Arndt’s Impact and Successor

During his tenure, Arndt and his team ushered in a time of transformation for the agency that first rolled out service in 1978 and has grown as an industry leader in safety, innovation, and customer satisfaction. 

The much-decorated CEO is retiring after 40 years in the transportation industry and 13 years behind the wheel at VIA, leaving the agency as the “Most Outstanding Metropolitan Transit Authority in Texas,” a distinction earned three times under Arndt’s leadership.

Herrera, a San Antonio native, has served as VIA’s sr. VP, public engagement, since 2017, overseeing efforts to deliver major milestones, including the historic 2020 initiative to secure additional funding for VIA’s Keep SA Moving plan.

He was selected as the lone finalist for VIA’s top job at a special-called board meeting in October, where trustees approved Board Chair Fernando Reyes to negotiate a contract with Herrera.

“The board chose from among three impressive and capable internal candidates, who have each demonstrated a passion for their work and a commitment to carry us forward to the future,” said Reyes. “Every member of the team is part of Jeff’s legacy here. He will leave VIA stronger than he found it, and with the Board’s sincere thanks for a job done well, and always done with heart.”

Ad Loading...

Impact of Herrera’s Appointment

Herrera will be VIA’s first Latino president and CEO to lead the state’s second-largest transit service area in the agency’s 46 years.

“I applaud the board’s selection and congratulate Jon Gary, who will be a strong and visionary leader for the agency and the people at VIA who keep San Antonio moving, every day,” Arndt said. “Choosing from within the VIA family speaks to the strength of our leadership and the entire team, who together will continue to accomplish great things for the community we serve.”

State of the Agency

VIA has long been the least-funded major transit agency in Texas but continues to innovate to deliver more and better service for San Antonio and Bexar County.

In 2025, the agency will break ground on the region’s first Advanced Rapid Transit corridor, the VIA Rapid Green Line, connecting major job centers and neighborhoods from the San Antonio International Airport area, through Downtown and to the neighborhood near San Antonio’s historic missions. 

A second VIA Rapid line, designed to connect the East and West sides, is set to begin construction in 2027.

Ad Loading...

A fifth VIA Link zone opened Downtown this fall, offering new and affordable on-demand options in the city center. And a Better Bus Plan to improve frequency and reliability on VIA’s core service routes will roll out next year.

“I’m honored to be chosen to lead VIA at a time of great progress and change for the city I was born and raised in, and where I have worked to support its continued growth and prosperity,” Herrera said. “Our board and longtime CEO have charted a path toward a more mobile future for our region. I’m proud to be part of that mission and vision, and introduce new, innovative ways we can get there, together.”

More Management

A blue and white graphic with text reading "Via Metropolitan Transit Reports 2 Million Passenger Trips and More."
Managementby Elora HaynesAugust 12, 2026

VIA Metropolitan Transit Reports 2 Million More Passenger Trips as Better Bus Plan Gains Momentum

San Antonio's transit agency said accelerated service improvements are driving ridership growth, offering another example of how increased frequency and workforce investments can translate into stronger transit performance.

Read More →
ABAF Examines Motorcoach Insurance Crisis
Motorcoachby Alex RomanAugust 11, 2026

ABAF Study Reveals Growing Insurance Crisis for Motorcoach Operators

Preliminary findings show 98% of operators faced premium increases over the past five years, while shrinking insurer participation is putting added pressure on businesses and customers.

Read More →
PSTA employees clocking in.
Managementby Alex RomanAugust 10, 2026

PSTA Modernizes Workforce Management with Digital Bidding System

The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.

Read More →
Ad Loading...
APTA Comes to Chicago
Managementby Alex RomanAugust 10, 2026

Chicago to Host Public Transportation's Biggest Gathering at APTA TRANSform & EXPO 2026

North America’s largest public transportation gathering returns to Chicago, connecting transit decision-makers with the technologies, ideas, and partnerships driving the industry forward.

Read More →
An LA Metro bus and railcar.
New Mobilityby Alex RomanAugust 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →
A Community Transit Swift Green Line bus
Busby Staff and News ReportsAugust 7, 2026

Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion

Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.

Read More →
Ad Loading...
An pink and white OKC streetcar moves down a street.
Managementby Alex RomanAugust 7, 2026

OKC Streetcar Makes Zero-Fare Service Permanent

Ridership increased an average of 71% compared with the same period a year earlier during the fare-free pilot.

Read More →
Managementby Alex RomanAugust 6, 2026

DART Customer Satisfaction Reaches Six-Year High

Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.

Read More →
A red, white, and blue graphic with an image of a rail line in NYC and text reading "Surface Transportation Bill Moves Forward."
Managementby Elora HaynesAugust 6, 2026

House Surface Transportation Bill Advances as Transit Funding Debate Intensifies

A bipartisan transportation package moving through Congress could redefine how the U.S. funds highways, transit, and motorcoach travel, while igniting new fights over electrification, regulation, and federal priorities.

Read More →
Ad Loading...
ManagementAugust 5, 2026

How Data, Strategy, and Community Engagement Are Reshaping Transit

In this edition of METROspectives, strada360 CEO Steve Lassey discusses how transit agencies can better align planning with operations, leverage data to improve decision-making, and build public trust as they prepare for the future of mobility.

Read More →