METRO Magazine Logo
MenuMENU
SearchSEARCH

SacRT Teams with Hayden AI for Bus Stop Enforcement Program

The program will enforce parking regulations at bus stops throughout the city, ensuring that buses have unobstructed access to curbs, and passengers can safely board and exit buses at designated stops.

December 17, 2024
SacRT Teams with Hayden AI for Bus Stop Enforcement Program

Up to 100 SacRT buses will be equipped with front-facing cameras powered by artificial intelligence (AI) from Hayden AI. 

Photo: SacRT

3 min to read


California’s Sacramento Regional Transit District (SacRT), in collaboration with the City of Sacramento, is launching a new Bus Stop Enforcement Program to improve safety, accessibility, and reliability for transit riders and bus operators. 

The program will enforce parking regulations at bus stops throughout the city, ensuring that buses have unobstructed access to curbs, and passengers can safely board and exit buses at designated stops. 

Ad Loading...

How it Works

Up to 100 SacRT buses will be equipped with front-facing cameras powered by artificial intelligence (AI) from Hayden AI

The cameras will detect and record instances of unauthorized parking in bus stops. When a violation occurs, the system captures a short video and a photo of the vehicle’s license plate, and the exact time and location of the incident. The information is then sent to the City of Sacramento for review and citation processing. 

There will be a 60-day grace enforcement period during which drivers illegally parked in bus stops will receive warning notices in the mail. Citations with fines will be issued starting February 18. 

Under Assembly Bill 917 (AB 917), California transit agencies now have the authority to use forward-facing cameras to enforce parking restrictions in transit-only lanes and designated transit zones. The legal provision allows SacRT and other agencies statewide to take significant steps toward improving transit safety and accessibility by ensuring that bus stops remain clear and accessible.

Why the Program is Important

Unauthorized parking in bus stops poses significant safety risks for transit riders and SacRT employees and can create barriers for people with disabilities and those with mobility challenges. 

Ad Loading...

When bus stops are blocked, bus operators may be forced to load and unload passengers away from the curb, increasing the likelihood of accidents and delays. The Bus Stop Enforcement Program aims to reduce these risks by keeping designated transit zones clear.

“Clear bus stops are essential to providing a safe and efficient transit experience,” said SacRT GM/CEO Henry Li. “This program will help improve accessibility for all riders, especially those with mobility needs, while keeping our transit service reliable and on schedule.”

The program will also enforce bike lane violations to decrease the number of vehicles obstructing bike lanes, supporting sustainable transportation options while fostering safer, more predictable road conditions for all users. The bike lane enforcement will begin later in 2025.

Improving Safety at Bus Stops

This summer, SacRT conducted a 70-day pilot program on two busy downtown routes to assess the impact of vehicles illegally parked in bus stops. 

During the pilot, SacRT buses detected 286 parking violations obstructing bus stops. The high volume of violations confirmed the need for a targeted enforcement program to ensure accessible and safe boarding for all passengers.

Ad Loading...

Sacramento joins Oakland, Los Angeles, Washington DC, and New York in deploying automated bus stop enforcement with bus-mounted camera systems.

California-based Hayden AI will provide the automated bus stop and bike lane enforcement camera systems for SacRT buses and Duncan Solutions is providing violation processing software. All evidence packages of parking violations detected by the camera systems will be reviewed manually by the City of Sacramento.

“Hayden AI was created to solve a serious problem: vehicles blocking dedicated transit zones. It’s been an honor to use our technology to help cities and transit agencies improve safety and deliver accessible, reliable transit service, and we’re excited to bring this technology to Sacramento,” said Charles Territo, chief growth officer at Hayden AI.

More Security and Safety

A photo of rail tracks in Ottawa, Canada

Building a National Framework for Transit Safety and Consistency

On a recent episode of METROspectives, METRO Magazine’s Executive Editor Alex Roman sat down with Ana-Maria Tomlinson, Director of Strategic & Cross-Sector Programs at the CSA Group, to explore a bold initiative aimed at addressing those challenges: the development of a National Code for Transit and Passenger Rail Systems in Canada.

Read More →
Chicago Metra train on tracks
Security and Safetyby StaffFebruary 27, 2026

Chicago's Metra Rail Announces 41 Safety Blitzes in 2026

During a safety blitz, Metra employees will visit one of the railroad’s 243 stations during the morning rush hour, distributing educational materials on train and grade-crossing safety, answering questions, and listening to riders’ safety concerns.

Read More →
A CDTA bus in service.
Security and Safetyby StaffFebruary 26, 2026

New York's CDTA Launches Ambassador Program

Operated in partnership with Tech Valley Security, trained CDTA Ambassadors will be on select routes and will rotate throughout CDTA’s route network. Their presence is intended to provide customers with an approachable, visible resource focused on assistance and engagement.

Read More →
Ad Loading...
Safety officers at a CATS light rail station
Security and Safetyby StaffFebruary 25, 2026

North Carolina's CATS Makes It Easier for Riders to Report Concerns

Customers have always been able to report concerns through the CATS Customer Service line or the “Report a Problem to CATS” feature in the CATS-Pass mobile app; however, CATS has also integrated a Text-a-Tip line, giving riders multiple, easy-to-use channels to get support.

Read More →
2026 Disaster Response Guide Call for Experts is Open.
Safetyby StaffFebruary 9, 2026

Disaster Readiness Starts Before the Storm [Call for Experts]

The 2026 Disaster Response Guide is officially underway, and we’re now opening a Call for Insights and Experts.

Read More →
A Société de transport de Montréal articulating public transit bus.
Security and Safetyby StaffFebruary 4, 2026

Montreal’s STM Expands Text Message Safety Reporting to Bus Network

The agency opens its text message safety reporting system to buses, enabling discreet, non-urgent reports across Montreal’s entire transit network.

Read More →
Ad Loading...
A graphic with an image of the CATS Blue Line and text reading "FTA Cites 18 Safety Violations at CATS Following Federal Audit."
Security and Safetyby StaffFebruary 3, 2026

Federal Transit Administration Cites 18 Safety Violations at CATS Following Audit

The audit found multiple safety compliance failures at the Charlotte agency, citing elevated assault risks and ordering corrective action within 30 days.

Read More →
Security and Safetyby StaffJanuary 22, 2026

Researchers Identify Top Risk Factors for Pedestrian-vehicle Crashes at Massachusetts Bus Stops

While their comprehensive analysis of bus stops focused on Massachusetts, the researchers are excited about the generalizability of the findings and application to other locations.

Read More →
CTA railcar in station.
Technologyby StaffJanuary 16, 2026

CTA Innovation Studio Expands Pilot to Reduce Smoke, Odors

The new filters include substantially more activated carbon than traditional HVAC filters, which is especially helpful in providing a better transit riding experience for vulnerable populations, particularly children, seniors, and people with chronic illnesses, according to the CTA.

Read More →
Ad Loading...
New MCTS Bus design.
Security and Safetyby StaffJanuary 16, 2026

Milwaukee Rolls Out New Measures to Enhance Bus Safety

MCTS officials said the new pilots are part of a broader commitment to improving the rider experience through proactive, visible safety strategies that balance enforcement with customer support.

Read More →