Facing the real 'crisis' in public transportation
What I am suggesting is that maybe it is time, especially when we are trying to figure out what our next authorization bill will look like, to look at international examples.
We have the highest ridership since the 1950s, record amounts of funding being spent and, yet, a new report is calling the state of the transit industry a "crisis." What is wrong with this picture?
More than many of us care to admit, it turns out. The report published in August, called "Stranded at the Station: The Impact of the Financial Crisis in Public Transportation," was not published by some long-standing opponents of the industry. Rather, it was commissioned by Transportation for America, the nationwide coalition of business, environment, health, transportation, government and redevelopment groups. It found that even though public transit ridership is at its highest since President Eisenhower launched the interstate highway system, nearly 90 percent of U.S. transit agencies have been forced to raise fares or cut service. It called the situation "an epidemic that did not have to happen" and urged greater federal support for transit.
That may be useful in the immediate future, but it does not address the real problem. The sooner we face up to the problem, the better we can deal with it.
The real issue may be on the cost side. For too long, through regulatory mandates but, also, a desire to offer the highest quality service money can buy, the industry costs have continued to go up. Fuel and construction material costs haven't helped much in recent years either, but our overall costs were going up in years when these were under control.
What other countries have done
The real cause of this may be that too much of the role of operating services is provided directly by government. Every other developed country has faced this and came to that conclusion. Britain solved it by shock therapy: It forced its public transportation industry to do without almost all subsidies. Of course, that's not a great answer, either, as the country saw its ridership plummet, taking a decade or more in some cases to recover. The industry did come back, though, and because it is operated by private companies with government oversight, London was able to expand service quickly, as the effects of congestion charges kicked in.
Others have done a little better, with a mix of private operations, often subsidized, and sometimes by forcing the government agencies operating service to compete against interested private companies. In Stockholm, despite heavy union representation, costs came under control and ridership continued to go up.
I am not suggesting an end to government in our industry here. There is a role for both public funding and long-term planning and oversight. What I am suggesting is that maybe it is time, especially when we are trying to figure out what our next authorization bill will look like, to look at international examples. Whatever we do, though, we need to start the conversation, and the talk must be honest.
More Bus

Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability
The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets.
Read More →
LA Metro, City of West Hollywood, and Partners Advance Smarter Bus Lane Enforcement
The award-winning partnership combines AI-powered detection with human oversight to improve bus reliability, accessibility, and enforcement efficiency.
Read More →
PSTA Modernizes Workforce Management with Digital Bidding System
The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.
Read More →
Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion
Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.
Read More →
DART Customer Satisfaction Reaches Six-Year High
Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
Read More →
How DART's GoPass Is Redefining Regional Mobility
Serving 14 transit agencies, GoPass simplifies multimodal travel by allowing riders to plan, pay for, and manage an entire trip through one app.
Read More →
Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year
Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.
Read More →