As part of a brand rejuvenation program, Greyhound Lines, one of America’s largest private bus carriers, introduced a new look to its demographic base. Greyhound is currently testing an updated logo, new advertising strategy, refurbished buses and a refreshed terminal environment — with a concentrated focus on the retail and food concession area. Greyhound launched the pilot program this summer in the Minneapolis-Milwaukee-Chicago corridor. One such location that underwent a massive transformation was the Chicago terminal. Greyhound worked with Design Fabrications Inc. (DFab), a brand marketing consultant based in Madison Heights, Mich., to design, manufacture and install a new environment in the concessions area and terminal. “DFab’s design concept, dubbed ‘metro hip,’ totally transformed the space with a cosmetic renovation, including a mix of vibrant colors and warm finishes, flexible merchandising fixtures and millwork, and suspended decor that delineates key areas,” said Rosemary Adkins, Greyhound’s general manager food service/retail. Since the reopening last June, the retail and food sales have shown a consistent double-digit sales increase each month. Greyhound is currently planning design adaptations for several additional key terminal hubs across the U.S.
Greyhound revamps brand image
Updated logo, new advertising strategy and refurbished buses part of campaign.
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