Innovation Showcase: Improving Driver Health With Ergonomics
To enable drivers to carry out beneficial adjustments to the cabin environment in a short space of time, the bus market is deploying electric memory steering columns.

To enable drivers to carry out beneficial adjustments to the cabin environment in a short space of time, the bus market is deploying electric memory steering columns.
Pailton Engineering
In November 2000, the Occupational Safety and Health Administration (OSHA) issued an ergonomics standard to prevent debilitating work-related musculoskeletal disorders (WMSDs). Four months later, the standard was culled — ouch.
The short-lived safety standard required all employers to establish an ergonomics program if triggered by reports or signs of WMSDs. Unfortunately, the standard was quickly rescinded by Congress, striking a blow to worker health and prohibiting OSHA from ever issuing a substantially similar standard. The White House issued a statement saying the new regulations "would cost employers, large and small, billions of dollars annually while providing uncertain new benefits." We don’t agree.
While the ergonomics standard may have been removed, under the General Duty Clause of the Occupational Safety and Health (OSH) Act, employers are still required to ensure workplaces are free from ergonomic hazards. For those that drive for work, this legislation couldn’t be more important.
For bus drivers, WMSDs are prolific. They are at high risk of developing musculoskeletal disorders due to prolonged sitting in awkward posture positions, often resulting in complaints, injuries, and unplanned time off work. Lack of consideration for the driver ergonomics is partially to blame.
A study on the causes of lower back pain in bus drivers indicated 81% experienced lower back pain during their job. Furthermore, 80% of coach operators admitted to experiencing back or neck pain during work — compared to just 50% of individuals in sedentary, but non-driving jobs.
Drivers of coaches, buses, or heavy goods vehicles (HGVs) can be in their working environment for up to eight hours at a time. The seat, steering wheel and pedals all influence the driver’s posture, and over time, a poor ergonomically designed environment, with insufficient back support in combination with an incorrect steering wheel position, all contribute to awkward body positions and the resultant back pain and other issues.
This is because a standard bus cabin is set up for the “average” driver, with no consideration of anatomical differences. Often, seat adjustment is the only degree of personalization available. This approach doesn’t differentiate between drivers of different shapes and sizes and could result in drivers enduring non-optimal driving positions.
In an ideal world, cabin environments would be ergonomically designed to meet the exact needs of each specific driver. However, as drivers change over shifts throughout the day, can employers really give ample time and resources to thorough steering and seat adjustments on an individual basis? Sounds complicated, but it doesn’t have to be.
A Solution
To enable drivers to carry out beneficial adjustments to the cabin environment in a short space of time, the bus market is deploying electric memory steering columns. These high-tech steering columns automatically adjust the steering position to a driver’s optimal position as they enter the cabin, controlled by a joystick or by Bluetooth connection.
The product's memory records the optimal position for each driver, based on personal identification, so that every driver can automatically make an appropriate steering adjustment at the start of their shift. This removes the need to manually adjust the steering and guarantees an optimal steering position every time.
After identifying the optimal adjustments for each individual driver, the electric steering column can be deployed to improve ergonomics, driver position, and long-term driver health. As more operators see the importance of ergonomic design, bus manufacturers will be left with little choice but to accommodate for this level of flexibility.
While the fleeting ergonomics standard only existed for four months back in 2000, the importance of ergonomics is not going away. For the bus and coach driving industries, there is set to be a huge shift in priorities over the next five years, on the back of the new electric memory steering column development.
Roger Brereton is Head of Sales at Pailton Engineering
More Technology

From Hardware to Digital Partner: Luminator Charts Its Next Chapter
CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.
Read More →
Beyond the Checklist: A Structured Approach to Transit Maintenance
Reliability-Centered Maintenance helps transit agencies move beyond routine checklists to focus limited resources on the assets and failures that have the greatest impact on safety, reliability, and service.
Read More →
NJ TRANSIT Advances Bus Technology Upgrades Across Statewide Fleet
More than 1,500 buses now feature upgraded technology designed to improve arrival predictions and provide free Wi-Fi, with deployment expected to reach nearly 2,000 buses by the end of 2026.
Read More →Building a Flexible Path to Transit Electrification
John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →
From Legacy Silos to Conversational Intelligence
What if transit leaders could ask any operational question and get a trusted answer in seconds? Conversational AI is transforming how agencies use their data.
Read More →
USDOT Announces Rail Vehicle Replacement Grants, Chattanooga AV Shuttle Funding
More than $191 million in federal funding will help three transit agencies replace aging rail vehicles and support a new autonomous shuttle service in Chattanooga.
Read More →
Bus Tech Talk: Keeping Transit Technicians Ahead of the Technology Curve
LA Metro’s Obed Mejia discusses technician training, evolving maintenance technology, fleet replacement, and strategies for getting the most out of today’s transit fleets.
Read More →
Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More
In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.
Read More →
Why Simulating Pedestrian Movement Has Become Essential for Modern Rail Stations
Pedestrian microsimulation is helping rail planners identify bottlenecks, test station designs, and prepare complex transit hubs for growing passenger volumes.
Read More →
