METRO Magazine Logo
MenuMENU
SearchSEARCH

Intercity Bus Lines Gearing Up for a Strong Summer, but Challenges Remain

Forecasts for intercity bus travel are markedly better than those generally made for public transit, but somewhat less optimistic than that for Amtrak predicted by McKinsey & Co.

February 24, 2022
Intercity Bus Lines Gearing Up for a Strong Summer, but Challenges Remain

DePaul’s “Routes to Recovery: 2022 Outlook for the Intercity Bus Industry” report describes a sector battered by the pandemic.

Photo: FlixBus

4 min to read


America’s intercity bus industry, long known for Greyhound, Megabus, and Trailways, is gearing up for what is expected to be a strong summer.

A DePaul University study predicts traffic will reach three-quarters of pre-pandemic levels during the warmer months and rise to more than 80% of pre-pandemic levels next year. Its forecasts for intercity bus travel are markedly better than those generally made for public transit, for which ridership is more profoundly affected by changes in downtown work trips spurred by work-from-home lifestyles, but somewhat less optimistic than that for Amtrak predicted by McKinsey & Co.

Ad Loading...

“The recent ticketing buildup on routes, particularly those that don’t rely on commuter traffic, indicates clearly that intercity bus travel is on the mend,” noted Joseph Schwieterman, a DePaul professor who co-wrote the study. Schwieterman attributes much of the growth to the tendency for bus trips to involve personal rather than business travel.

DePaul’s “Routes to Recovery: 2022 Outlook for the Intercity Bus Industry” report describes a sector battered by the pandemic. BoltBus permanently suspended operations in September, and several smaller lines have disappeared. On many routes, buses run less frequently than before the pandemic, sometimes only three or four days a week. But a gradual recovery has pushed traffic up to 60% to  70% of the pre-pandemic range on some routes, the authors note, and there is much pent-up demand that will allow for further gains this spring and summer.

FlixMobility’s acquisition of Greyhound last November could bring big changes to bus travel, due in part to the buyer’s ready access to venture capital. Even so, the authors expect FlixBus and Greyhound to remain separate entities for the foreseeable future, despite now having a common owner.

“Each will likely maintain separate ticketing platforms and interline partners,” noted Schwieterman, who expects FlixBus “to take steps to leverage Greyhound’s vast network to give customers enhanced schedule options.”

This could entail coordinated schedules to shorten connecting times and reaccommodate passengers who miss their connections. One possibility, he believes, is that some buses will make two downtown stops — one at the Greyhound station and the other at the FlixBus stop — to facilitate transfers.

More difficult to predict is the direction of FlixBus’s capital investment — whether it uses such spending to bolster Greyhound’s fleet and facilities or directs it elsewhere. This answer may hinge on how contractual arrangements for operating and maintaining FlixBus’s services play out. Unlike Greyhound, FlixBus relies almost entirely on contractors to operate its service.

Ad Loading...

The report noted that a broad restructuring of the industry and new technological adoptions, which were already gathering momentum before the pandemic, are in the offing because of two years of public health distress and consequent restrictions. Independent carriers are selling tickets through booking aggregator websites, such as wanderu.com, which has long been an industry leader, as well as lesser-known platforms like gotobus.com and ilikebus.com, who specialize in bus travel. These sites allow consumers to compare their options much like on Expedia. “Bus lines can no longer hang back and rely on word-of-mouth to reach customers — they want to be seen when customers surf the web,” said Allison Woodward, a co-author of the study. FlixBus and Megabus are also getting in on the act, too, adding smaller bus lines to flixbus.com and megabus.com, respectively.

The demise of BoltBus and the withdrawal of Megabus from the West Coast, meanwhile, are creating opportunities for other carriers. So is rapid population growth in the SunBelt and Mountain states. Last year, Salt Lake Express expanded service from its hub in Salt Lake City, RedCoach launched premium service in Texas, and Tufesa and other lines catering to Spanish-speaking populations grew rapidly in Phoenix and the Southwest. In other cases, expansion has been held back by driver and mechanic shortages.

“Unlike public transit services, which in most cities closely resemble pre-pandemic offerings, and to some extent, airlines as well, the intercity bus industry is now dramatically different than it was at start of 2020,” said Abby Mader, who did the cartography for the DePaul report.

Subscribe to Our Newsletter

More Motorcoach

SponsoredJanuary 19, 2026

3 New Ways Fleet Software Pays: ROI opportunities for modern fleet managers

Transit agencies depend on safe, reliable vehicles to deliver consistent service. This eBook examines how next-generation fleet software helps agencies move from reactive processes to proactive operations through automated maintenance, real-time safety insights, and integrated data. Learn how fleets are improving uptime, safety outcomes, and operational efficiency.

Read More →
MotorcoachJanuary 12, 2026

Nashville’s Anchor Transportation Named METRO’s 2026 Innovative Operator of the Year

METRO’s Executive Editor Alex Roman presented the award to Anchor’s President Jared Stancil during the American Bus Association’s Marketplace, which is taking place in Reno, Nevada.

Read More →
Railby Staff and News ReportsJanuary 9, 2026

Biz Briefs: Hitachi Rail, GreenPower, and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Ad Loading...
Two people standing in front of a white charter bus parked at a transportation facility.
Motorcoachby News/Media ReleaseJanuary 8, 2026

Charter Bus Company Helps California District with School Transportation

Busloop is helping Oakland Unified School District with field trip and other travel needs to aid in combatting effects of budget cuts and support underserved communities.

Read More →
Motorcoachby StaffJanuary 6, 2026

ABC to Honor Industry Roots and Future Tech at ABA 2026

ABC will showcase its full range of fleet solutions at Booth 301, featuring a fully equipped 2026 Van Hool CX45 and an interactive virtual showroom that highlights the company’s latest products, services, and innovations.

Read More →
New Mobilityby Alex RomanJanuary 5, 2026

Forest River Working to Redefine Reliability, Responsibility in the Bus Industry

As the transportation landscape continues to evolve in the wake of the pandemic, few manufacturers have faced, or embraced, change as decisively as Forest River Bus.

Read More →
Ad Loading...
Managementby Alex RomanDecember 31, 2025

Best of METROspectives: Industry Leaders Driving the Future of Transit & Motorcoach

From navigating post-pandemic growth to rethinking customer engagement and operational efficiency, these five standout interviews offer invaluable insights from leaders who are shaping what’s next.

Read More →
Managementby StaffDecember 19, 2025

American Bus Association Partners with Great American Road Trip

Through this partnership, The Great American Road Trip and the ABA aim to highlight the essential role of motorcoach travel in connecting communities.

Read More →
New Mobilityby Staff and News ReportsDecember 12, 2025

Biz Briefs: Fare Collection, Motorcoach Orders, and More

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

Read More →
Ad Loading...
Managementby StaffDecember 1, 2025

DRPT Taps Academy Bus to Operate Virginia Breeze’s Tidewater Current

With a provider in place, the route is now set to launch in Spring 2026.

Read More →