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Managementby Metro staffApril 24, 2013

Innovative Operator Profile: Engineering Advantage

Brown Coach Vice President Stephen B. Brown, P.E., has a unique education that makes him stand out from most coach operators.

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Motorcoachby Metro staffApril 19, 2013

Innovative Operator Profile: Diverse Service, Strategies Bring Success

It has been a busy year for Penn.-based Bieber Tourways.

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Managementby Camella LoboApril 17, 2013

Innovative Operator Profile: Running Leaner Through Downsizing

St. Louis, Mo.-based Mid American Coaches has seen a lot in its more than four decades in business. The company, which began as a six-bus transit line and occasional charter in 1927, has grown into a successful 23-vehicle charter service and tour operation.

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Managementby Camella LoboApril 17, 2013

Innovative Operator Profile: Reputation Built on Attention to Details

Jimmy Hall, owner of Hampton Roads, Va.-based Venture Bus Tours, has buses in his blood. He began working for his grandfather’s bus company, Gallop Tours, when he was just a child.

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Managementby Alex RomanApril 17, 2013

Innovative Operator Profile: Adapting and Building Relationships Boosts Business

People often owe their success in business to their ability to adapt. Richard Maben, president of Utah Trailways, has been adapting his business since its inception, with positive results.

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Managementby Alex RomanApril 17, 2013

Innovative Operator Profile: Safety First, Passenger Comfort Foremost

To help modernize their fleet, cut down on maintenance costs and attract customers, Tai Pan Tours recently invested $5 million in 10 brand new Setra S417s

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Managementby Alex RomanApril 17, 2013

Innovative Operator Profile: Eye-Catching Coaches Bring in Business

As a Cuban exile arriving in the U.S. in 1961, Raul Espinosa had nothing but his family, $10 in his pocket and a watch, as well as a minimal ability to speak English.

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Managementby Alex RomanApril 17, 2013

Innovative Operator Profile: Business Growth Fuels Expansion

At the suggestion of their daughter, Judy Lewis, the Dugals— Paul and Patricia— started Caz Limo and Tours with two limousines that they purchased in March 2000.

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Managementby Alex RomanApril 16, 2013

Innovative Operator Profile: Employing Technology for Efficient Motorcoach Maintenance

America Charters LTD (ACL) originally began as a bus transportation service for textile employees and citizens of Gaston County, N.C. In 1977, when the city took over the services, ACL became strictly a charter bus company.

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Managementby Alex RomanApril 15, 2013

Innovative Operator Profile: Cutting Costs to Stay Competitive

Eric Chartrand, president/owner of Autocar Chartrand in Quebec, does all he can to help the environment, while maintaining the quality of his fleet, to keep ahead of the area’s stiff competition.

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