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METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
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The deal is part of the county's negotiation with Massachusetts-based company, CIVIQ Smartscapes, which would provide free Wi-Fi and kiosks to the county at no expense.
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Agency was judged on safety, operations, maintenance, access, customer service, financial management, sustainability, workforce development, attendance and employee costs, minority and women advancement, marketing, and community relations.
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Governor Andrew M. Cuomo unveiled on December 19, 2016, the largest permanent public art installation in New York State history in conjunction with the grand opening of Phase I of the Second Avenue Subway, which marks the city’s first major expansion project in more than 50 years. The "underground museum" features works by various artists, including large-scale portraits by Chuck Close of cultural figures such as Philip Glass, Lou Reed, Kara Walker and Cindy Sherman.
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Surveys conducted between 2003 and 2016 show the number of student car commuters who drove alone fell to 25% from 75%, while staff and faculty drive-alone commutes dropped from 59% to 53%.
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Access-A-Ride cost $85.2 million and carried 1.7 million rides in 2000, increasing to an estimated $506 million this year for more than 6.3 million trips.
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Most recently, Kumar worked in Paris serving as the sr. VP at Transdev working on innovations such as driverless vehicles and other disruptive transportation technology.
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The milestone comes on the heels of MCTS receiving national recognition for outstanding service to the ADA community.
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Several months ago, the state agency quietly began a “proof of concept” study in which Access-a-Ride users request a ride and the MTA dispatches one through an e-hail app such as Uber, Arro or Curb, the latter two used by cabs.
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Inaugural ride will take place on New Year's Eve, with revenue service beginning at noon on January 1st.
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It uses clear design and plain language to explain the transportation decision-making process and describe how members of the public can work with their local and state transportation agencies in a proactive, constructive way.
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