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METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
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Streetcar construction is on schedule to be completed in fall of 2015. The $102 million 2-mile system will then undergo a period of testing and is anticipated to be open to the public in 2016.
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The technology, known as Bus Transit Management System (BTMS), provides real-time monitoring of bus movements and modern real-time communications between bus drivers and CTA’s Control Center.
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Evaluates broader economic impact totaling hundreds of millions of dollars in business sales and several thousand jobs through public transportation and energy efficiency building upgrades in two U.S. cities – Louisville and Salt Lake City.
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Carlos Rowland will be responsible for overseeing Metro’s fixed-route and Access’ paratransit bus operations, fleet maintenance and facilities, which employ nearly 700 employees.
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Last fall, complaints about busy reservation lines and late van pick-ups spiked when a new reservation system began operation.
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There have been great gains in best practices in the areas of eligibility, telephone hold time, on-time performance, no-show policies, and origin-to-destination service, but they are often not implemented, according to the newly released National Council on Disability report.
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Karen Brown, a disabled 63-year-old returning student who suffers from lupus, said she must suffer through all types of weather to get to campus via public transportation because she cannot afford the high price of accessible parking spaces on campus.
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Recently worked in Dallas for URS Corp. serving as its transit group manager. He will work to get the agency off the ground in fiscal year 2016, which begins in less than two months, working with a budget he had no say in.
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Phil Washington, who most recently led Denver's Regional Transportation District, signed a four-year contract with the agency, which is in the middle of a multibillion-dollar rail-building boom, according to the report.
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Beverly Scott addresses several issues impacting the agency and public transportation in general during the interview, including criticism of excessive absenteeism and capital spending.
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