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METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
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The service will go idle Friday in the wake of the program losing $24,000 through Title III of the Older Americans Act, which accounted for 18% of the service's $129,000 operating budget.
Read More →Service difficulties have included phone glitches and extended wait times. The agency has had to set up a new call center to accommodate the increased call volume for the service.
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Two passengers with disabilities share their stories of using MTS to get around San Diego.
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Tablet use is not only rising in the general public, paratransit and human service transportation are also taking advantage of the convenience of the mobile devices.
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Access Services has used several taxi companies over the years, each meeting its standards for driver training, a background in sensitivity to working with customers with disabilities, and maintenance and upkeep of the vehicles.
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Forty percent cite these factors as their top daily obstacles. Meanwhile, ridership continues to rise, with two-thirds of operators reporting increases.
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Operators can help make the streets safe for all by being more aware of pedestrians and proceeding with caution.
Read More →Stephen W. Shaw has 34 years of experience in the transportation industry with extensive experience in managing and directing operations. He began his career in his family’s business, Shaw Bus Service, operating school buses and motorcoaches in Baltimore.
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Will offer a robust educational program with more education taking place on more days than in previous years.
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The fun continues as "Ralph Kramden" gets into the spirit of the upcoming Caribbean Nights networking reception taking place on Tuesday, September 10 at 5:00pm at the Crystal Gardens at Navy Pier.
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