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METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
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Providing good customer service in a paratransit environment is about understanding and respecting people with disabilities as people and customers first. Bringing in the customer’s perspective by including customers with disabilities on panels or advisory boards is a recommended practice.
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Among announcements are overhaul of 3200-series railcars and $15.7 million of city tax-increment financing funds to make the historic Quincy station accessible to customers with disabilities.
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Monday sessions are open to all attendees and brought to you by the United Motorcoach Association and its Bus & Motorcoach Academy.
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The “Ralph Kramden” BusCon 2013 video series is a hit with record numbers of views. Make sure you get in on the fun and see the latest video as well as all the previously released videos.
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The BARTA bus has 100 KwH battery-pack and an expected range of up to 100 miles on a full charge with seating for eight passengers and a wheelchair.
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The cost has risen from $180,000 in 2009 to slightly less than $900,000 this year as demand from senior and disabled residents increases. Some cities and towns have cut their contributions to the service.
Read More →The van, the first accessible vehicle to be used within the cab fleet, will be a part of a program providing rides for 50% of the usual cab fare.
Read More →Move could save Sioux Falls half a million dollars. Although only about 10% of Sioux Area Metro riders use the paratransit service, it accounts for 45% of the entire transit budget to operate.
Read More →The cost of the service is an issue too, but a spokesperson says a partnership approach involving municipal units and the business community could make it more affordable to more people.
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Registration for the 18th Annual BusCon Expo, taking place Sept. 9 to 11, 2013 at Chicago’s Navy Pier, is now open.
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