
DART Customer Satisfaction Reaches Six-Year High
Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
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Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.
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DART also is collaborating with the car sharing service ZipCar and the ride sharing app Uber to help its customers make a complete trip.
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Commissioner Francis Suarez began pushing for the trust fund several months ago as the South Florida Regional Transportation Authority sought $69 million from public entities to bring Tri-Rail trains downtown.
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The test track — which is approximately a quarter-mile long — is powered via catenaries, enabling Citadis trams to run at speeds of 25 mph.
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However, according to U.S. PIRG, it is anticipated that the House will only provide funding for the first three years, requiring Congress to identify a new source of funding at the end of 2018.
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The multi-phase plan will create an interconnected transit system, known as BaltimoreLink, and includes redesigning the entire local and express bus systems throughout Baltimore and adding 12 new high-frequency, color-coded bus routes that improve connections to jobs and other transit modes.
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Chief Green, who joined the 270-person Transit Police Dept. in 1991, has been serving as acting chief since Nov. 2014, when Chief Paul MacMmillan retired.
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The new order, valued at approximately $262 million, includes an option for an additional 32 locomotives.
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Specifically, the company questioned whether the project’s current funding stream — the state cap-and-trade program — is sustainable.
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In his new position, Mike Sherlock joined will oversee operations Transdev’s commuter rail, light rail and streetcar operations in the U.S.
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The agreement with Dallas to Houston Constructors, a joint venture between Archer Western Construction and Ferrovial Agroman US Corp., will provide work valued by Texas Central at $130 million.
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