METRO Magazine Logo
MenuMENU
SearchSEARCH

SacRT chief Li honored as 'Best Transit CEO in North America'

Oversaw transformation of culture to “Customers First and Business Optimization,” and improving organizational performance.

July 8, 2019
SacRT chief Li honored as 'Best Transit CEO in North America'

Since becoming GM/CEO of Sacramento Regional Transit District in July 2016, Henry Li has been credited for the solid, rapid and comprehensive transformation of the agency that has been praised by the Sacramento community and the transit industry nationwide.

SacRT

3 min to read


Since becoming GM/CEO of Sacramento Regional Transit District in July 2016, Henry Li has been credited for the solid, rapid and comprehensive transformation of the agency that has been praised by the Sacramento community and the transit industry nationwide. SacRT

Henry Li, Sacramento Regional Transit District’s (SacRT) GM/CEO, received the 2019 Outstanding Public Transportation Manager Award from the American Public Transportation Association (APTA).

This prestigious and highly competitive award, described by APTA as the equivalent of an Oscar award to the industry, is presented to a manager who has made outstanding contributions to the advancement of public transportation in North America.

Ad Loading...

“His leadership at SacRT has created phenomenal results not only in the quality of service, but also in the restoration of positive financial ratings, increase in ridership, implementation of innovations, and the rebuilding of public trust,"  said APTA President and CEO Paul P. Skoutelas. " It takes a true leader with a focused vison to achieve the impressive results seen in his three year term at SacRT.”

  • SacRT

    Li’s selection is a testament to his vision, dedication and leadership to take SacRT to the next level as a world-class transit agency, according to officials.

  • He implemented historic improvements over the last three years as GM/CEO, including ridership growth for SacRT, despite the industry struggling with downward trends.

  • He is highly praised by the Sacramento community and the industry for implementing a solid and comprehensive transformation of SacRT in record speed.

  • Li has proved to be a powerful change agent, overseeing a massive transformation to a solid culture of “Customers First and Business Optimization,” and dramatically improving key aspects of organizational performance, including safety, security, cleanliness, fiscal health, rail system modernization, service reliability, customer satisfaction, and ridership improvements.


Some of Li’s major accomplishments include:

1. Developed industry best in class safety and security performance as demonstrated by receiving the Gold Standard Award, the highest recognition given to a transit agency, from the Transportation Security Administration (TSA). SacRT achieved a remarkable score of 98% in all 17 security and emergency preparedness categories and now has one of the lowest crime rates in the industry.

Li's accomplishments include jump-starting a comprehensive rail system modernization and expansion initiative. SacRT

2. Jump-started a comprehensive rail system modernization and expansion initiative, which includes investing in new low-floor rail vehicles, revitalizing aging infrastructure, implementing new technologies to improve reliability and safety, modernizing stations and expanding the system.

Ad Loading...

3. Challenged the traditional governmental operations to function more like a business-oriented enterprise by implementing transformative improvement initiatives; dramatically turning around a negative financial situation to achieve a cost-avoidance of $75 million; addressing a decade-long trend of depleted reserves by building a $20 million and growing reserve fund; and pioneering a transit oriented development program leading to thousands of new housing units within a short proximity of transit.

4. Developed an inspirational vision and top-notch leadership team to pursue excellence on all fronts with strong transparency and accountability. Fostered a strong regional collaboration that led to annexation and/or unification of peer transit systems within the greater six-county Sacramento region to promote customer-friendly and integrated mobility solutions for regional economic growth, traffic congestion mitigation, and air quality and environmental improvement.

SacRT among agencies recognized with TSA's Gold Standard Award in 2019. TSA Federal Security Director Sid Hanna (right) presented the award to SacRT’s GM/CEO Henry Li. SacRT

5. Actively pursued forward-thinking and innovative solutions to improve the customers experience, such as on-demand microtransit, mobile apps, micro-mobility options, an electric and autonomous vehicles; developing the framework for future Mobility as a Service (MaaS) to create industry best practices.

6. Re-imagined and optimized SacRT’s bus network, which had not been updated in 30 years. Dubbed as SacRT Forward, the redesigned bus routes, to be launched in September, features more frequent and direct service, seven days a week and more late night service.

“I am truly humbled and grateful to receive this honor, but this is genuinely about the community and our commitment to improving mobility in our region,” said Li. “It is through the leadership and support from the Board, the hard work and dedication of our employees and the collaboration and support from riders, community stakeholders and advocates that we have been able to achieve transformational successes.”

More Management

A blue and white graphic with text reading "Via Metropolitan Transit Reports 2 Million Passenger Trips and More."
Managementby Elora HaynesAugust 12, 2026

VIA Metropolitan Transit Reports 2 Million More Passenger Trips as Better Bus Plan Gains Momentum

San Antonio's transit agency said accelerated service improvements are driving ridership growth, offering another example of how increased frequency and workforce investments can translate into stronger transit performance.

Read More →
ABAF Examines Motorcoach Insurance Crisis
Motorcoachby Alex RomanAugust 11, 2026

ABAF Study Reveals Growing Insurance Crisis for Motorcoach Operators

Preliminary findings show 98% of operators faced premium increases over the past five years, while shrinking insurer participation is putting added pressure on businesses and customers.

Read More →
PSTA employees clocking in.
Managementby Alex RomanAugust 10, 2026

PSTA Modernizes Workforce Management with Digital Bidding System

The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.

Read More →
Ad Loading...
APTA Comes to Chicago
Managementby Alex RomanAugust 10, 2026

Chicago to Host Public Transportation's Biggest Gathering at APTA TRANSform & EXPO 2026

North America’s largest public transportation gathering returns to Chicago, connecting transit decision-makers with the technologies, ideas, and partnerships driving the industry forward.

Read More →
An LA Metro bus and railcar.
New Mobilityby Alex RomanAugust 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →
A Community Transit Swift Green Line bus
Busby Staff and News ReportsAugust 7, 2026

Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion

Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.

Read More →
Ad Loading...
An pink and white OKC streetcar moves down a street.
Managementby Alex RomanAugust 7, 2026

OKC Streetcar Makes Zero-Fare Service Permanent

Ridership increased an average of 71% compared with the same period a year earlier during the fare-free pilot.

Read More →
Managementby Alex RomanAugust 6, 2026

DART Customer Satisfaction Reaches Six-Year High

Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.

Read More →
A red, white, and blue graphic with an image of a rail line in NYC and text reading "Surface Transportation Bill Moves Forward."
Managementby Elora HaynesAugust 6, 2026

House Surface Transportation Bill Advances as Transit Funding Debate Intensifies

A bipartisan transportation package moving through Congress could redefine how the U.S. funds highways, transit, and motorcoach travel, while igniting new fights over electrification, regulation, and federal priorities.

Read More →
Ad Loading...
ManagementAugust 5, 2026

How Data, Strategy, and Community Engagement Are Reshaping Transit

In this edition of METROspectives, strada360 CEO Steve Lassey discusses how transit agencies can better align planning with operations, leverage data to improve decision-making, and build public trust as they prepare for the future of mobility.

Read More →