30 MTA subway stations to offer wireless service
Allows users to make and receive cell phone calls, send text messages, stream music and play online mobile games. It also enables security services such as E911 that allow dispatchers to know when a call is being placed from an underground platform and the forthcoming Help Point Intercom system.
As part of the multi-year project to build a state of the art wireless network in the New York City subway system, Transit Wireless and the New York Metropolitan Transportation Authority (MTA) brought online 30 new subway stations in mid-town Manhattan, including Times Square, Rockefeller Center, Lincoln Center and Columbus Circle.
The stations joined the initial six in Chelsea, which went online in September 2011.
MTA officials and executives from Transit Wireless, AT&T, T-Mobile USA and Boingo Wireless demonstrated the service at the Times Square Station.
In addition, representatives from Sprint and Verizon Wireless were also on hand to announce that both carriers are finalizing agreements to participate in the network, meaning that all four major carriers are expected to provide cell phone and data connectivity to their customers in New York’s underground subway stations.
“For the past three years, the MTA has been on a clearly defined mission to bring our mass transit system into the 21st century with upgrades to the station environment through several ambitious new-technology communications projects like this one, aimed at improving the travel experiences of our customers while offering another level of security,” said MTA Interim Executive Director Thomas F. Prendergast.
While the network allows users to make and receive cell phone calls, send text messages, stream music, play online mobile games and more, all from underground subway station, it also enables important services that improve security such as E911 that allow dispatchers to know when a call is being placed from an underground platform and the forthcoming Help Point Intercom system, which will help riders get basic travel information or get help in an emergency with the push of a button, right on the platform.
More Rail

New York MTA Advances Final Contract for Second Avenue Subway Expansion
Contract Four is the largest in the Second Avenue Subway Phase 2 project and includes construction of station infrastructure, tracks, and signals for the subway expansion, MTA officials said. Work on Contract Four will begin in 2027.
Read More →
San Diego MTS Breaks Monthly Trolley Ridership Record
Agency officials said July’s ridership indicates MTS’s continued recovery from the pandemic.
Read More →
Report Examines NJ TRANSIT Reliability, Funding Challenges
The Garden State Initiative analysis examines the roles of Amtrak infrastructure, fleet management, and agency operations while recommending a more performance-based approach to improving reliability.
Read More →
Stadler, CapMetro Sign Long-Term Rail Fleet Support Agreement
Beginning in 2027, Stadler will provide on-site technical expertise, spare parts support, training, and obsolescence management to help extend the reliability and longevity of CapMetro’s GTW fleet.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →
CATS Gold Line Marks 5 Years of Service, 2.8M Passenger Trips
With a six-mile expansion planned, the Charlotte streetcar is positioned to connect more neighborhoods and major transit hubs across the region.
Read More →
Why Simulating Pedestrian Movement Has Become Essential for Modern Rail Stations
Pedestrian microsimulation is helping rail planners identify bottlenecks, test station designs, and prepare complex transit hubs for growing passenger volumes.
Read More →
Amtrak Begins Major Construction at New York’s Sunnyside Yard
The new maintenance facility will support Amtrak’s Airo trainsets while improving maintenance efficiency and turnaround times in New York.
Read More →
Chicago Leaders Unveil Plans for O’Hare Airport Express Train
The privately developed project would offer a 15-minute trip between downtown and O’Hare’s Terminal 2, with trains operating every 15 minutes on a dedicated track. The service would use battery-electric trains and three existing freight rail rights-of-way.
Read More →
OCTA Maps Out 30-Year Strategy to Protect Coastal Rail Corridor
The draft feasibility report identifies strategies to protect the coastal rail line for decades as the agency continues near-term stabilization and sand placement efforts.
Read More →