New York City Transit's Select bus service shown. Marc A. Hermann/MTA New York City Transit
As a direct result of COVID-19, Americans are switching their travel habits from public transit to either staying at home or relying more on their cars. Based on a Northstar public opinion poll among 1,000 Americans, which found that 48% feel that riding public transit poses a high health risk due to the virus.
More specifically, between 30-40% of Americans report decreased usage of public transportation (subways, buses and light rail) as a direct result of COVID-19.
"People's movement away from public transit is likely to have long-term consequences," says Jennifer Yellin, SVP and co-lead of Northstar's Transportation Practice. "The implications include lost revenue for public transit authorities, which is ultimately used to upgrade and maintain systems. There is also the potential for increased traffic and congestion on roads, which could result in increased pollution and have longer range environmental impacts. The ultimate question is whether these riders will return to public transit or stick with their cars long-term."
Plane travel is also being impacted — more so than public transit. While approximately 40% of Americans say they are currently taking flights less often, an additional 10% (total of 50%) report they are less likely to consider taking a flight in the next 3-4 months because of COVID-19. "Layering on the cancelled conferences, sporting events and concerts, corporate travel bans, and closures of popular tourist attractions, the ripple effect is likely to be significant across all aspects of the travel, tourism, and hospitality industry," says Yellin.
Most Americans (over two-thirds) believe airports and airlines are taking the appropriate steps to reduce their risk of contracting COVID-19. However, they are less confident with the steps being taken by public transit agencies. That said, fully one-quarter of Americans don't believe that any company associated with travel is taking the appropriate steps to reduce their risk.
Overall, 50% of Americans are very or extremely concerned about COVID-19, and 47% believe that they are at least somewhat likely to personally contract the virus. Interestingly, those who are at the greatest risk from COVID-19 (older Americans) are the least likely to believe they are personally at risk of contracting the virus: 39% of Americans 55+ compared with 46% of 18-34 year olds and 53% of 35-54 year olds. "This group is likely less concerned about personally contracting the virus due to their decreased mobility — as many are retired and are less likely to be traveling, including taking public transportation," posits Yellin.
The audit found multiple safety compliance failures at the Charlotte agency, citing elevated assault risks and ordering corrective action within 30 days.
While their comprehensive analysis of bus stops focused on Massachusetts, the researchers are excited about the generalizability of the findings and application to other locations.
The new filters include substantially more activated carbon than traditional HVAC filters, which is especially helpful in providing a better transit riding experience for vulnerable populations, particularly children, seniors, and people with chronic illnesses, according to the CTA.
MCTS officials said the new pilots are part of a broader commitment to improving the rider experience through proactive, visible safety strategies that balance enforcement with customer support.
In a recent episode of METROspectives, LYT CEO Timothy Menard discusses how artificial intelligence, cloud connectivity, and real-time data are transforming traffic management, boosting bus reliability, and enabling system-wide transit optimization across cities.
METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.
