Amtrak Makes Major Customer Experience Investments in Comfort, Modernization
In all, more than 450 railcars will be refreshed over the next three years at an investment of $28 million, extending the useful life and modernizing cars that were delivered in the 1980s and 1990s.

The new locomotives are designated as ALC-42 for “Amtrak Long-distance Charger, 4,200-horsepower” and 75 of these units have been ordered from Siemens Mobility in Sacramento, Calif.
Photos courtesy Amtrak
Amtrak initiated a multi-million-dollar, multi-year project to improve the customer experience aboard its long-distance trains serving overnight routes across the country. Elements of this work were displayed this week at Chicago Union Station.
Modernized interiors of Amtrak’s bi-level “Superliner” fleet, serving primarily midwestern, southern, and western routes, will improve comfort with new seating cushions and upholstery, carpet, LED lighting, tables, and curtains. All Superliner Coaches, Sleeping Cars, Dining Cars, and Sightseer Lounges will be refreshed. “Viewliner I” Sleeping Cars operating to and from the east and southeast will be similarly improved.
In all, more than 450 railcars will be refreshed over the next three years at an investment of $28 million, extending the useful life and modernizing cars that were delivered in the 1980s and 1990s. The first refreshed coaches will carry travelers this summer, with the other three types of Superliners deployed starting this fall.

Modernized interiors of Amtrak’s bi-level “Superliner” fleet, serving primarily midwestern, southern, and western routes, will improve comfort with new seating cushions and upholstery, carpet, LED lighting, tables, and curtains.
Also at the Chicago event, Amtrak showed the first of its new U.S.-built low-emissions diesel-electric locomotives that are cleaner and faster than the ones they are replacing. The new locomotives are designated as ALC-42 for “Amtrak Long-distance Charger, 4,200-horsepower” and 75 of these units have been ordered from Siemens Mobility in Sacramento, Calif.
These are just the latest in a series of Amtrak customer experience improvements in recent days. Others include:
The just announced restoration of traditional dining service on six western routes, starting June 23. Menus from the reimagined and enhanced service were shown at this event.
Completed earlier this month was the resumption of daily service for 12 long distance routes, following almost eight months of pandemic-related schedule reductions.
The new electronic USA Rail Pass, an affordable way to take a multi-segment train journey across America, is now offering convenient self-service features for travelers. USA Rail Pass customers can take up to ten rides in a 30-day period to see the country and explore sights at more than 500 destinations. It is available for $299 through June 22, a savings of $200.
An expanded BidUp program now offers customers an opportunity to place a bid to upgrade into one of Amtrak’s premium services, including from coach class to private rooms.
More Rail

Trinity Metro Breaks Ground on $270M TEXRail Extension
The 2.1-mile extension will connect Fort Worth’s Medical District and Near Southside to downtown, surrounding communities, and Dallas-Fort Worth International Airport.
Read More →
Bringing Austin’s First Light Rail System to Life
Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.
Read More →
Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail
The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.
Read More →
Amtrak Completes First Street Tunnel Upgrades, Restores Service
The nine-day construction project included replacing aging track infrastructure and modernizing switch systems near Washington Union Station.
Read More →
FRA Announces $2.3B for Passenger, Freight Rail Projects Nationwide
The CRISI Grant Program funding will support rail infrastructure improvements, safety upgrades, and projects aimed at improving freight and passenger rail service across 45 states and Washington, D.C.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
FTA Advances $164M Broward County Commuter Rail Project
The proposed 10.5-mile commuter rail extension would connect Fort Lauderdale and Aventura, expanding passenger rail options in South Florida.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
LA Metro Breaks Ground on East San Fernando Valley Light Rail Project
The 6.7-mile line will add 11 stations along Van Nuys Boulevard, expand access to jobs and regional transit connections, and support Metro’s broader efforts to improve mobility as rail ridership grows.
Read More →
CSA Group Releases Climate Resilience Standard for Transit, Passenger Rail
Developed with support from the Standards Council of Canada, CSA D700 guides assessing climate-related risks and planning adaptation measures for transit and passenger rail systems.
Read More →