METRO Magazine Logo
MenuMENU
SearchSEARCH

Bytemark Launches New Mobile App

Available on both the App Store and the Google Play store, Journey will initially get rolled out to existing partner agencies.

Bytemark Launches New Mobile App

Journey brings multiple agencies into a single app, providing public transit organizations with a mobile ticketing opportunity.

Photo: Bytemark

2 min to read


Bytemark announced the launch of Journey by Bytemark, a new mobile application that helps riders pay for transit tickets and passes across North America, according to the company's news release. 

Journey brings multiple agencies into a single app, providing public transit organizations with a mobile ticketing opportunity.

Ad Loading...

The Journey app offers a mobile ticketing option to passengers. The Software-as-a-Service (SaaS) model, part of the Bytemark Bridge platform, makes it possible for North Americans to experience it in areas that are often overlooked, according to Bytemark.

Bytemark launched the new app to help agencies enable mobile ticketing in a way that is efficient. There are no upfront costs. The Journey app brings the public transit industry’s original mobile ticketing solution to riders regardless of agency size.

The Journey app offers alternative avenues to equity. Fare capping discounts passenger tickets once the threshold for purchased passes is hit. Paying for a costly weekly or monthly pass can be something that happens over time, rather than at once. Riders also have a choice in the payment type. Through InComm’s VanillaDirect, riders can purchase trips with cash at local retailers.

“The Journey app makes it easier for agencies to deliver mobile ticketing to their riders in a way that is simple and budget-friendly,” said Alex Litchfield, COO at Bytemark. “The same Bytemark backend that has been deployed across North America is now available to agencies of any size bringing mobile ticketing to riders quickly.”

Available on both the App Store and the Google Play store, Journey will initially get rolled out to existing partner agencies. Agencies can enhance options for riders through additional functionality. Available features include promo codes to entice repeat trips, Spanish translations, and partner programs for third-party institutions.

More Technology

Zero Emissions•October 12, 2026

Building a Flexible Path to Transit Electrification with BAE's John Hroncich

John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.

Read More →
An overhead view of APTA EXPO's show floor.
Management•by Alex Roman•October 9, 2026

Scenes from APTA TRANSform & EXPO 2026

Transit leaders, manufacturers, and industry professionals gathered in Chicago to explore new technologies, share ideas, and discuss the future of public transportation.

Read More →
A New Flyer WMATA bus
Technology•by Alex Roman•October 9, 2026

Biz Briefs: New Flyer Secures Additional 100-Bus Order from WMATA and More

In METRO's latest installment, we also take a look at recent news from Masabi, MCI, Samsara, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
New York MTA's fare gates
Technology•by Alex Roman•October 8, 2026

MTA Fare Gate Pilot Reduces Fare Evasion by 35%

Following a 20-station pilot, the agency plans to install new fare gates at 20 additional subway stations as part of a $1.1 billion modernization initiative.

Read More →
Graphic reading “California Law Extends AC Transit’s Bus Lane Camera Enforcement” with the METRO Magazine logo.
Technology•by Elora Haynes•October 6, 2026

California Law Extends AC Transit’s Bus Lane Camera Enforcement

The new law allows AC Transit to continue using forward-facing bus cameras to enforce parking violations in bus-only lanes and at bus stops.

Read More →
Luminator's TEI bus stop condition monitoring platform
Technology•by Alex Roman•October 2, 2026

Biz Briefs: Luminator Launches AI Technology to Monitor Bus Stop Conditions and More

In METRO's latest installment, we also take a look at recent news from Masabi, Troman Industries, ioki, CCW, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
Help Shape the 2027 Public Transit Conference
Management•by Alex Roman•September 29, 2026

Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open

The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.

Read More →
Bus manufacturing image from ENC
Technology•by Alex Roman•September 25, 2026

ENC Lands MATA Contract and More in Biz Briefs

In this edition of Biz Briefs, we spotlight the latest developments shaping the future of mobility.

Read More →
Turning transit data into better decisions
Management•by Alex Roman•September 23, 2026

Strada360’s Steve Lassey on Turning Transit Data Into Better Decisions

From breaking down data silos to preparing for AI, Strada360 CEO Steve Lassey discusses how transit agencies can use technology to improve operations, customer information, and long-term decision-making.

Read More →
Ad Loading...
Building More Flexible Transit Technology
Technology•by Alex Roman•September 18, 2026

Almaviva Looks to Open Architecture to Advance Transit Technology

Eric Reese discusses how interoperability, open architecture, and modular design can help transit agencies control costs, reduce vendor lock-in, and upgrade technology without starting over.

Read More →