CalAct awards Wash. paratransit for rural program
Operation demonstrated exceptional achievement in the areas of safety, operations, customer service, financial management, community relations, policy and administration.
Bremerton, Wash.-based non-profit company Paratransit Services received the Outstanding Rural Program Award, presented at this year’s annual CalACT Spring Conference and Expo Awards Program in San Diego.
The award was presented by CalACT Chairman George Sparks to Mark Wall, transit manager of Lake Transit Authority (LTA), during the Awards Program luncheon on March 18. Representing Paratransit Services at the ceremony were David Baker, president/CEO; Christie Scheffer, chief operating officer; and Darlene Riley, chief financial officer.
Paratransit Services has been under contract with LTA since July 2007 to operate the public transit system in Lake County. Working from an operations facility in the town of Lower Lake, Calif., approximately 100 miles north of San Francisco on the upper edge of Napa Valley, Paratransit Services’ staff manages daily operations of Lake Transit.
In existence since 1984, CalACT is a California statewide, non-profit professional organization that represents the interests of small, rural and specialized transportation providers. The Outstanding Rural Program Award honors a rural transportation program that has demonstrated exceptional achievement in the areas of safety, operations, customer service, financial management, community relations, policy and administration.
More Paratransit

Frontrunner Bus Group Introduces XF Low-Floor Bus with Enhanced Accessibility
The new mid-sized bus features a full flat-floor design, eight-inch curbside step-in height, and zero-entry rear ramp to improve passenger access and operational flexibility.
Read More →
Scenes from APTA TRANSform & EXPO 2026
Transit leaders, manufacturers, and industry professionals gathered in Chicago to explore new technologies, share ideas, and discuss the future of public transportation.
Read More →
Indian River Transit’s Community-Focused Approach Earns National Recognition
Named APTA’s 2026 Outstanding Public Transportation System in its size category, Florida’s Indian River County transit system continues to grow ridership through fare-free service and a focus on evolving community needs.
Read More →
Everett Transit, Community Transit Outline Consolidation Agreement
The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.
Read More →
Driving Smarter Paratransit
John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.
Read More →
People Movement: Dan Dipert Coaches Adds Third-Generation Leader, Keolis Names New Valley Metro VP/GM, and More
In this edition, we also cover recent appointments and announcements at the Wabtec, SilverRide, HNTB, and more, showcasing the individuals helping to shape the future of transportation.
Read More →
Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More
In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.
Read More →
King County Metro Makes ADA Paratransit Easier to Navigate
METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →Driving Smarter Paratransit
John Hanlon shares how AlphaRoute is leveraging AI-powered technology to help paratransit providers optimize operations, support frontline staff, and enhance the rider experience.
Read More →