Greater Cleveland RTA unveils mobile payment app
With sustainability as one of RTA’s guiding principles, this new paperless form of payment is an additional way to optimize transit’s impact on the environment and provide a greater convenience to riders.


The Greater Cleveland Regional Transit Authority (RTA) launched a new way for riders to pay for transit fares. The RTA CLE app for mobile ticketing lets riders skip the lines and pay from their phones.
Mobile ticketing is a pilot program now available for use on all RTA services. The RTA CLE app is free to download from the iPhone App Store and Android Google Play. The pilot program is also free to RTA.
The new initiative is part of RTA’s overall mission to provide safe, reliable, clean and courteous public transportation to its riders. With sustainability as one of RTA’s guiding principles, this new paperless form of payment is an additional way to optimize transit’s impact on the environment and provide a greater convenience to riders.
The new app is powered by Passport, a mobile payments provider for transit and parking. Passport has launched mobile ticketing solutions in other cities, including Sacramento, Calif.; Jacksonville, Fla.; and Columbia, S.C.
With the new RTA CLE app, RTA riders can easily plan and pay for their trip on their phone. Transit riders can even use the app’s interactive map screen to coordinate their RTA ride ahead of time.
Using their secure RTA CLE account, riders can add their credit card information to pay for their pass. Riders can then use their mobile ticket to board transit or store their ticket for later use with the app’s Ticket Manager feature.
“We are happy to introduce this convenient, new technology to our customers,” said Joe Calabrese, RTA’s CEO/GM. “This mobile ticketing solution gives our riders a more convenient option for fare purchases and a more efficient way to plan their trip ahead of time. We’re excited to continue to improve upon our rider experience and make traveling around Cleveland that much more convenient and better.”
More Management

Modernizing Mobility with CharterUP CEO Armir Harris
From digital transformation to evolving customer demands, CharterUP's Armir Harris offers his perspective on the transportation industry's next chapter.
Read More →
CTTC Enhances Transit Workforce Pipeline Through New Partnerships and Leadership
The group's latest initiatives focus on developing talent, expanding training opportunities and addressing workforce needs across the transit sector.
Read More →
San Diego MTS Keeps Service Intact With New FY 2027 Budget
The approved spending plan avoids route cuts and lays the groundwork for addressing transit funding challenges through the end of the decade.
Read More →
Solving The Driver Shortage: What Transit Agencies Can Learn From the Trucking Industry
See how transit agencies facing persistent driver shortages can learn from the trucking industry’s evolving strategies for recruitment, retention, workplace conditions, and more.
Read More →
FIFA World Cup Matches Are Driving Record Transit Ridership Nationwide
See how World Cup matches are generating record transit demand across North America, with ridership surpassing Super Bowls, concerts, and Olympic-era events.
Read More →
The Hidden Cost of Fuel Data Inaccuracy in Public Transit Fleets
In today's transit environment, accurate fuel and mileage data are critical to reducing costs, minimizing downtime, and improving fleet performance.
Read More →
Virginia's $28.5B Transportation Plan Targets Transit and Rail
Approved by the Commonwealth Transportation Board, the program supports ongoing infrastructure projects while providing new investments in transit, state of good repair and transportation alternatives.
Read More →
Latinos In Transit Seeks Host Organization for 2027 Leadership Summit
The selected host organization will showcase its transit system, projects, and community while welcoming hundreds of industry leaders and emerging professionals during Hispanic Heritage Month.
Read More →
Bipartisan BUSES Act Seeks Changes to New York City's Bus Idling Enforcement Program
Backed by motorcoach operators, the legislation seeks to balance emissions goals with passenger safety by allowing limited idling for inspections, accessibility needs and extreme weather conditions.
Read More →
DOT: Brightline Corridor Incidents Fall 30% Following Federal Safety Upgrades
Safety improvements funded through a $25 million federal investment are credited with reducing trespassing and train-vehicle collisions along the Brightline Florida corridor.
Read More →