METRO Magazine Logo
MenuMENU
SearchSEARCH

Hele-On Extends Fare-Free Pilot

The free fares continue to be funded through an American Rescue Plan (ARP) grant which will cover the lost fares in 2023, 2024, and 2025.

Hele-On Extends Fare-Free Pilot

Each year by July 31, the Mass Transit Agency said it will present statistics on the effects of the fare-free program to determine the value it is bringing to the county through 2025.

Photo: County of Hawai’i Mass Transit Agency

2 min to read


The County of Hawai’i Mass Transit Agency announced it has extended its free fare program upon county council consent through Dec. 31, 2025.

The free fares continue to be funded through an American Rescue Plan (ARP) grant which will cover the lost fares in 2023, 2024, and 2025, according to the agency's news release. 

Ad Loading...

The agency cites a 40% uptick in ridership since the onset of the COVID-19 pandemic, strong public support, and the importance of transit equity as the reason for continuing the program.

“With the implementation of the Transit and Multi-Modal Transportation Master Plan and removing the barrier of fares, we are seeing ridership trend in the opposite direction from what the industry is experiencing, and we believe this program is helping our island stay connected with ease”, said GM John Andoh.

The Mass Transit Agency recently received funding from the Hawai’i Department of Transportation through the Federal Transit Administration to support the program through Dec. 31, 2025, with assurances no local match required. The $1.8 million dollar grant will cover approximately $500,000 in lost fares each year.

“As ridership continues to outpace previous years, we are optimistic the value of accessible transit continues to grow with it,” Mayor Mitch Roth said. “As we remain focused on the ridership experience, we continue to work towards connecting our essential workers to jobs, our island visitors to fun, our kupuna to social activities, and our keiki to education.”

Each year by July 31, the Mass Transit Agency said it will present statistics on the effects of the fare-free program to determine the value it is bringing to the county through 2025, and that analysis will determine if the program will continue beyond December 2025.

More New Mobility

Gray and white ZAVIR medium-duty shuttle concepts shown side by side with the ZAVIR logo above them.
New Mobility•by Staff and News Reports•October 5, 2026

ENC Unveils ZAVIR Medium-Duty Electric Shuttle

The new ZAVIR brand targets shuttle and paratransit operations with battery-electric and range-extended electric vehicle options.

Read More →
Help Shape the 2027 Public Transit Conference
Management•by Alex Roman•September 29, 2026

Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open

The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.

Read More →
Everett Transit and Community Transit buses
Management•by Alex Roman•September 23, 2026

Everett Transit, Community Transit Outline Consolidation Agreement

The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.

Read More →
Ad Loading...
A passenger loads a bicycle onto the front bike rack of a VTA transit bus stopped along a city street.
New Mobility•by Elora Haynes•September 22, 2026

What Multimodal Data Can Tell Transit Agencies About Rider Demand

See how bike-on-bus data is giving transit agencies new insight into rider demand, capacity constraints, and gaps in first- and last-mile connections.

Read More →
Luminator Charts a New Digital Path
Technology•by Alex Roman•September 14, 2026

From Hardware to Digital Partner: Luminator Charts Its Next Chapter

CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.

Read More →
Rendering of an Alstom train in a VIA Rail Station
Technology•by Alex Roman•September 10, 2026

Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More

In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.

Read More →
Ad Loading...
A CharterUP branded Holon AV.
Technology•by Alex Roman•August 28, 2026

CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility

In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.

Read More →
The Future Hits the Road
Technology•by Alex Roman•August 17, 2026

Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation

Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.

Read More →
Luminator software product example
Technology•by Staff and News Reports•August 14, 2026

Biz Briefs: Luminator Marks Milestone and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Ad Loading...
An LA Metro bus and railcar.
New Mobility•by Alex Roman•August 7, 2026

New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick

Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.

Read More →