METRO Magazine Logo
MenuMENU
SearchSEARCH

MBTA mobile ticketing app in top 10 for award

The mTicket app will be competing for top honors in the 2013 America’s Transportation Awards, sponsored by the American Association of State Highway and Transportation officials, AAA, and the U.S. Chamber of Commerce.

September 10, 2013
2 min to read


The Massachusetts Bay Transportation Authority (MBTA)’s Mobile Ticketing Project has been named one of the top 10 transportation projects in the U.S. and will be competing for top honors in the 2013 America’s Transportation Awards, sponsored by the American Association of State Highway and Transportation officials, (AASHTO), AAA, and the U.S. Chamber of Commerce.

The MBTA is looking to the public to help vote, up to 10 times per day, for the mTicket app to win the People’s Choice Award for the best transportation project in the country for 2013.

In November of 2012, the MBTA launched a mobile ticketing program that allows customers on the MBTA Commuter Rail Line and Ferry to use their smartphones instead of paper tickets. This project now allows customers to purchase tickets and passes using the MBTA mTicket app for iPhone and Android devices. The tickets are displayed on the phone’s screen as a digital ‘flash pass’ or encrypted barcode. The system uses the JustRide mobile ticketing platform from Masabi US Ltd. Since its launch, mTicket has sold over one million tickets and generated over $10 million in sales.

“It is wonderful that the MBTA is being acknowledged on a national level by AASHTO for our mobile ticketing project. Not only has mobile ticketing provided a convenient way for customers to purchase tickets, but it has resulted in nearly $70 million in savings,” said GM Beverly Scott. “This award also highlights the MBTA’s commitment to two of our top priorities: customer service and innovation. We’re proud of this national recognition as we continue to identify creative measures that enhance our customers’ experience.”

According to AASHTO, this year, 24 states entered a total of 36 projects into the competition with the 10 finalists receiving the highest number of overall points during four regional contests. The Grand Prize will be awarded by a panel of judges and the People’s Choice Award will be decided by popular vote of the general public. The winners of both the Grand Prize and the People’s Choice Award will be awarded with $10,000 each, which must be donated by those state Departments of Transportation to a charity or scholarship of their choice. The two awards will be presented Oct. 20 at the AASHTO Annual Meeting in Denver.

Online voting began Sept. 4 and will continue through Oct. 2, at www.AmericasTransportationAwards.org. Individuals can vote through mbta.com or through the mTicket app.

More Rail

Railby StaffFebruary 2, 2026

Chicago Region Transit Ridership Grows in 2025

The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.

Read More →
Managementby StaffJanuary 29, 2026

Valley Metro Sees Strong Ridership Growth in 2025

The agency ranked top five among mid-sized U.S. transit systems, defined as agencies with 15 million to 50 million annual trips.

Read More →
Busby StaffJanuary 29, 2026

Subway Customer Satisfaction Reaches Record High, New York MTA Says

The subway system saw increases across all key metrics, with 62% of subway riders reporting they feel satisfied with the system overall.

Read More →
Ad Loading...
Managementby StaffJanuary 27, 2026

Keolis Retains Virginia Railway Express Contract

The new contract for Keolis and VRE will commence in July 2026, with the potential to expand to 15 years.

Read More →
Busby StaffJanuary 27, 2026

California's OCTA Advances 2026 Initiatives Centered on Balance and Sustainability

The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.

Read More →
Railby Staff and News ReportsJanuary 26, 2026

People Movement: Virginia's DRPT Names New Director and More

In this edition, we cover recent appointments and announcements at HDR, MCTS, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
Ad Loading...
ManagementJanuary 23, 2026

Seattle Sound Transit Sets Launch Date for Crosslake Connection

This final component of the 2 Line will cross Lake Washington and connect with the 1 Line at International District/Chinatown Station, creating a fully integrated regional light rail system.

Read More →
A blue and white graphic with a map of the proposed study area for the Sepulveda Transit Corridor and text reading "LA Metro Approves Underground Rail for Sepulveda Transit Corridor."
RailJanuary 23, 2026

LA Metro Approves Underground Rail for Sepulveda Transit Corridor

The agency’s selection aims to slash travel times from the San Fernando Valley to the Westside to under 20 minutes.

Read More →
TechnologyJanuary 21, 2026

Florida's Tri-Rail Taps Siemens Mobility for Modern Locomotive Procurement

Expected to enter service in 2029, these locomotives support the agency’s commitment to offer reliable and efficient rail transportation across South Florida.

Read More →
Ad Loading...
Rendering of an Austin Light Rail station.
RailJanuary 20, 2026

Austin Transit Partnership Advances Federal Funding Process for Light Rail Project

See how the agency’s transit project completed a Final Environmental Impact Statement within the federal two-year guideline.

Read More →