METRO Magazine Logo
MenuMENU
SearchSEARCH

Metra Creates COVID-19 Response Campaign

The “My Metra” campaign will highlight steps the agency has taken, following the guidance of the CDC and health officials, to create a safe experience for its riders.

by METRO Staff
September 15, 2020
Metra Creates COVID-19 Response Campaign

The “My Metra” campaign highlights steps the agency has taken, following the guidance of the CDC and health officials, to create a safe experience for its riders.

Credit:

Metra

2 min to read


Metra has unveiled a new multimedia communications campaign to highlight its response to the COVID-19 pandemic, ensuring riders have a safe and healthy option for their travel needs.

The campaign’s theme — “My Metra” — is meant to remind riders and potential riders of the central role Metra plays in their lives and in their community, with advertising across a wide range of media platforms.

Ad Loading...

“The thrust of this effort is to tell our customers that we’re ready for them when they’re ready for us,’ said Metra CEO and Executive Director Jim Derwinski. “They will find clean stations and trains, a mask requirement, plenty of room for physical distancing, and a multitude of signs and announcements reinforcing our efforts to help them commute with confidence.”

The campaign will highlight the comprehensive steps Metra has taken, following the guidance of the CDC and health officials, to create a safe experience for its customers on its system. Those include daily cleaning, sanitizing, and disinfecting of all cars and stations; using new equipment and new cleaning methods; requiring that masks be worn onboard; providing plenty of room for riders to spread out; and giving riders plenty of time to board and deboard. Additionally, the campaign highlights Metra’s use of hospital-grade air filters and new touchless hand sanitizer dispensers in each car.

Riders will find a significant number of signs on each car reinforcing the mask and social distancing rules. Metra also has created a new ridership dashboard showing the number of people using each train so riders can make informed decisions about which trains to use.

More Security and Safety

Transit Leaders Gather for National Safety Summit
Security and Safetyby Alex RomanSeptember 16, 2026

Transit Agencies Highlight Safety Gains at National Summit

Leaders from 15 major transit systems shared crime-reduction results and safety initiatives while discussing the role of continued federal support.

Read More →
DART's light rail station at 8th and Corinth
Security and Safetyby Alex RomanSeptember 10, 2026

DART Launches Major Security, Fare Enforcement Initiative

The 90-day demonstration will deploy coordinated security teams at five light rail stations while testing controlled access and gathering data to guide future investments.

Read More →
RTD Launches All-in-One NextRide App
Technologyby Alex RomanAugust 26, 2026

RTD Launches NextRide App to Consolidate Trip Planning, Fares, Security Reporting

The app expands on RTD’s existing NextRide web application and allows customers to view real-time vehicle locations and service alerts, purchase and store digital fares, and access customer support.

Read More →
Ad Loading...
A blue and white graphic with technician hands working on an engine and text reading "TAPTCO Updates OSHA Compliance Training for Transit Maintenance."
Security and Safetyby Elora HaynesAugust 25, 2026

TAPTCO Updates OSHA Compliance Training for Transit Maintenance Operations

The revamped program addresses 26 OSHA standards for maintenance facilities, with TAPTCO pointing to training, documentation, and everyday shop hazards as continuing challenges for transit operations.

Read More →
An image of a doorway on a public transit vehicle with a yellow outline overlay.
SponsoredAugust 18, 2026

How VaporVision Adds Value to Transit Door Systems

Wabtec engineers explain how the system improves doorway detection, strengthens diagnostics and gives transit agencies and OEMs greater operating flexibility.

Read More →
An Amtrak Cascades Airo Trainset at a station.
Railby Alex RomanAugust 14, 2026

FRA Announces $5.3B in Rail Investments, Including $2B for Amtrak

Funding will support grade-crossing improvements, infrastructure upgrades, and new Amtrak equipment in 23 states.

Read More →
Ad Loading...
Layered Safety Strategies Take Hold in Chicago and Maryland
Security and Safetyby Alex RomanAugust 13, 2026

Chicago, Maryland Expand Non-Law-Enforcement Safety, Rider Support

The CTA and MTA are launching new programs aimed at de-escalation, crisis response, rider assistance, and greater transparency.

Read More →
AI Powers Bus Lane Enforcement
Technologyby Alex RomanAugust 12, 2026

LA Metro, City of West Hollywood, and Partners Advance Smarter Bus Lane Enforcement

The award-winning partnership combines AI-powered detection with human oversight to improve bus reliability, accessibility, and enforcement efficiency.

Read More →
A man speaks with two Los Angeles Metro Ambassadors.
Security and Safetyby Elora HaynesAugust 4, 2026

LA Metro Reports 57% Decline in Homelessness on Transit System Since 2024

The agency's latest homelessness count offers new data on how care-based services and cross-sector partnerships can complement traditional transit security strategies.

Read More →
Ad Loading...
An image of the white house with text overlayed reading "FTA Launches Transit Performance Dashboard."
Security and Safetyby Elora HaynesJuly 24, 2026

FTA Launches 'Transit Moves America' Dashboard to Highlight Agency Safety and Performance

The online dashboard transforms National Transit Database information into a public-facing resource that allows users to compare transit agencies on key operational and safety metrics.

Read More →