METRO Magazine Logo
MenuMENU
SearchSEARCH

MV taps analytics to boost operations, performance, and maintenance

Program moves away from static and historical reporting and allows for dynamic, real-time exploration and analysis of data.

May 20, 2019
MV taps analytics to boost operations, performance, and maintenance

MV launched a pilot with the Capital Metropolitan Transportation to develop a predictive analytics solution that reduces unexpected maintenance events.

MV Transportation

2 min to read


MV launched a pilot with the Capital Metropolitan Transportation to develop a predictive analytics solution that reduces unexpected maintenance events. MV Transportation

Transit agencies today are faced with the never-ending need to increase safety, efficiency, and reliability without sacrificing customer service. With the advent of advanced data analytics and artificial intelligence, it’s now possible to glean insights from historical and real-time data that not only improve operational performance but enhance the passenger experience.

MV Transportation is tapping into advanced analytics in partnership with Microsoft and Avanade to address several core parts of its business. MV is evaluating safety data to help drive process transformation; operational data, including overtime and on-time performance, to address pain points in hiring and retention; and maintenance data to develop predictive maintenance programs that reduce unplanned maintenance events. In each case, they are leveraging analytics to connect the dots between data and bring unique insights to life.

Ad Loading...

MV launched a pilot with the Capital Metropolitan Transportation Authority in Austin, Texas to develop a predictive analytics solution that reduces unexpected maintenance events by optimizing preventive maintenance for each vehicle based on utilization and environmental risk factors. The new program allows MV, which operates bus service for CapMetro, to customize maintenance to help prevent road calls for specific vehicles that are determined to be a higher risk, based on age and service miles, for example. The program takes these data points into account and identifies vehicle systems with the highest risk of failure to facilitate preventative maintenance actions.

MV will continually ingest data from CapMetro so that the system can learn and make new predictions. If the system detects a new pattern from analysis of work order history, it will suggest actions based on the data. With the maintenance department able to anticipate which vehicles are most likely to fail, service interruptions will drop, on-time performance and vehicle availability will improve, and passengers will ultimately enjoy a seamless ride.

MV’s analytics program moves away from static and historical reporting and allows for dynamic, real-time exploration and analysis of data. It changes the approach to preventative maintenance, delivering new data transparency, improving responsiveness, and opening the door for significant future savings. With the success of its pilot efforts, MV is expanding the availability of its analytics solutions to more of the customers the company serves with fixed-route, paratransit, and shuttle services and has also begun offering them as standalone professional services.

More Technology

METRO Biz Briefs cover photo

STV Launches Power Practice and More in Biz Briefs

In METRO's latest installment, we take a look at the latest news from SilverRide, Complete Coach Works, and more.

Read More →
Cover for Part 2 with AC Transit's Cecil Blandon
ManagementMay 8, 2026

Bus Tech Talk: Part 2 with AC Transit's Cecil Blandon

In Part 2 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his maintenance team’s work with various types of vehicle, training, augmented reality, and more.

Read More →
A Waev Gem vehicle with a ramp deployed.

ABC Teams with Waev, Knorr-Bremse in Boston Top Biz Briefs

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Steve Goodreau
Technologyby Alex RomanMay 6, 2026

Trackless Rapid Transit: Hype or Viable Option?

Steve Goodreau of WSP explores the technology’s promise, limitations and where it may fit in the evolving transit landscape.

Read More →
Terrel Smith

Terrel Smith Launches New TransitOne Venture, Focuses on Building Relationships

The company partners with manufacturers such as Kiel Seating, Camira Fabric, and TSI Video, focusing on areas that directly impact both passenger experience and operational performance.

Read More →
Ad Loading...
An MBTA paratransit vehicle.

FINAL CALL: Apply Now for METRO's 2026 Innovative Solutions Awards

Now in its latest edition, the awards recognize forward-thinking solutions that improve safety, operational efficiency, sustainability, rider experience, and overall system performance.

Read More →
A person working on a bus
ManagementMay 1, 2026

Data-Driven Maintenance: Focusing Effort Where It Matters Most

Advances in data and analytics are giving transit agencies new opportunities to refine maintenance practices, improve efficiency and make more informed decisions about asset performance.

Read More →
transit tracker connectpoint
Sponsoredby Alex RomanMay 1, 2026

Connectpoint Expands Digital Signage Strategy with LED Push

Connectpoint is enhancing its digital signage strategy by integrating LED technology into its services.

Read More →
Ad Loading...
Cover photo for Part 2 with Cecil Blandon
Managementby Alex RomanApril 30, 2026

Bus Tech Talk: Part 2 with AC Transit’s Cecil Blandon

In Part 2 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his maintenance team’s work with various types of vehicle, training, augmented reality, and more.

Read More →