METRO Magazine Logo
MenuMENU
SearchSEARCH

N.Y. MTA increasing bus patrols to catch fare evaders

The idea behind the use of the Eagle Team patrols is two-fold, first to serve as a deterrent against fare evasion and second to assist the NYPD, particularly notifying them about “hot spots” — locations where fare evasion is a problem.

July 24, 2012
2 min to read


In a stepped up effort to reduce incidents of fare evasion on Metropolitan Transportation Authority New York City Transit buses, the NYC Transit Department of Security will be increasing the Eagle Team force and deploying enforcement personnel along problem bus routes.

First employed along Select Bus Service (SBS) routes, which require off-board fare payment and proof of payment once on the bus, the Eagle Team have been credited with creating an atmosphere of minimal fare evasion as well as near zero operator assaults along those routes.

The idea behind the use of Eagle Team is two-fold: first to serve as a deterrent against fare evasion and second to assist the NYPD, particularly notifying them about “hot spots” — locations we have identified where fare evasion is a problem.

“This is very much a collaborative effort between NYC Transit and the NYPD, who have been doing a tremendous job of enforcement,” said NYC Transit President Thomas F. Prendergast. “The value of the Eagle Teams will be in helping customers understand that this is not a free service while alerting the NYPD to the areas where we are experiencing problems.”

Eagle Team deployment will be intelligence-based, using a system based on the NYPD’s COMPSTAT-style analysis, which will take a close look at trends throughout the system. Eagle Team members will write $100 Transit Adjudication Bureau (TAB) summonses. The enforcement enhancements will double the Eagle Team force, which currently stands between 60 and 70.

“As with the SBS routes, we will operate with a blend of enforcement and customer service,” said Vincent DeMarino, NYC Transit’s VP, security. “We will share our information with the NYPD and work with them towards our common goals.”

The stepped up enforcement is expected to be in place by the end of the year.

More Bus

Finding the Right Balance: Optimizing Transit Maintenance
ManagementAugust 14, 2026

Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability

The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets.

Read More →
AI Powers Bus Lane Enforcement
Technologyby Alex RomanAugust 12, 2026

LA Metro, City of West Hollywood, and Partners Advance Smarter Bus Lane Enforcement

The award-winning partnership combines AI-powered detection with human oversight to improve bus reliability, accessibility, and enforcement efficiency.

Read More →
PSTA employees clocking in.
Managementby Alex RomanAugust 10, 2026

PSTA Modernizes Workforce Management with Digital Bidding System

The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.

Read More →
Ad Loading...
A Community Transit Swift Green Line bus
Busby Staff and News ReportsAugust 7, 2026

Washington's Community Transit Sets Six-Year Roadmap for Growth, Expansion

Approved TDP targets more bus service, new mobility options, Swift BRT expansion, and a potential Everett Transit annexation.

Read More →
Managementby Alex RomanAugust 6, 2026

DART Customer Satisfaction Reaches Six-Year High

Overall satisfaction rose to 74.9%, while the agency’s Net Promoter Score reached a record 33.7.

Read More →
Innovative Solutions Awards: DART, Kuba Pay Launch Next-Gen Fare Payment
Technologyby Alex RomanAugust 5, 2026

How DART's GoPass Is Redefining Regional Mobility

Serving 14 transit agencies, GoPass simplifies multimodal travel by allowing riders to plan, pay for, and manage an entire trip through one app.

Read More →
Ad Loading...
An OCTA ZEB.
Technologyby Alex RomanJuly 31, 2026

Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Driving Change: Award Winners Redefine Industry Standards
Technologyby Staff and News ReportsJuly 29, 2026

METRO Magazine Announces 2026 Innovative Solutions Awards Winners

Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence

Read More →
A photo of an Amtrak train with a logo
Managementby Alex RomanJuly 24, 2026

Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
Ad Loading...
LA Metro at State of the Agency event.
Managementby Alex RomanJuly 23, 2026

LA Metro Marks Banner Year, Sets Ambitious Goals for New Fiscal Year

Incoming LA Metro Board Chair and Los Angeles Mayor Karen Bass joined outgoing Board Chair Fernando Dutra and LA Metro CEO Stephanie Wiggins to review accomplishments from fiscal year 2026, which included the opening of new rail extensions, advancement of major transit projects, expanded safety programs, and new rider amenities.

Read More →