METRO Magazine Logo
MenuMENU
SearchSEARCH

NTSB releases N.C. coach crash investigation summary

In its independent investigation to determine the cause of the crash of a 2000 Setra motorcoach, operated by Sky Express Inc. on May 31, the Board released a brief summary of the investigative work completed by NTSB investigators to date.

June 6, 2011
3 min to read


In its continuing investigation of a 2000 Setra motorcoach, operated by Sky Express Inc., that crashed while traveling northbound on Interstate 95 (I-95); near Doswell, Va., the National Transportation Safety Board (NTSB) developed the following factual information:

On May 30, 2011, at about 10:30 p.m. the 37-year-old motorcoach driver reported for duty in Greensboro, N.C.  About midnight the driver departed Raleigh, N.C. on a trip to New York City with approximately 56 passengers on board. The bus was scheduled to arrive in New York City at 9:00 a.m. on May 31. 

At approximately 4:55 a.m. on Tuesday, May 31, the motorcoach was traveling northbound on Interstate 95 in the vicinity of milepost 103 in Caroline County, Va., when it departed the right side of the highway and rolled over. As a result of the accident, four passengers were killed and the bus sustained extensive damage.

The NTSB is conducting an independent investigation to determine the cause of the crash with the goal of identifying safety recommendations to help prevent similar accidents in the future. The NTSB is working in cooperation with the Virginia State Police, the Virginia DOT, the Federal Motor Carrier Administration, and Setra, the manufacturer of the motorcoach.

The following is a brief summary of the investigative work completed by NTSB investigators to date:

Evidence from the highway and roadside: Preliminary review of the accident scene indicate that the motorcoach was traveling in the right-hand lane of three northbound lanes of Interstate 95, while traversing a left-hand curve when it crossed onto the shoulder at an approximate five-degree angle across a section of rumble strips. The bus traveled entirely off the paved roadway onto the grass embankment and collided with a cable barrier. It traveled approximately 273 feet from its initial departure point and began turning counter-clockwise back toward the pavement. After traversing about 381 feet from the initial departure point, the bus rolled 180 degrees about its longitudinal axis and came to rest upside down about 460 feet from its original departure point from the traveled lane. 

Human Performance Issues: Investigators are conducting an in-depth review of issues related to the driver. They will reconstruct a profile of the driver's activities in the hours and days prior to the crash to help determine what factors, if any, contributed to the accident. Toxicology samples from the driver have been obtained and will be analyzed. 

Vehicle Issues: Investigators are documenting the motorcoach and will be continuing their work over the next several days. The inspection will include a comprehensive evaluation of all vehicle components to include the brakes, engine, steering and suspension. The accident bus had been subject to two recalls issued by the National Highway Traffic Safety Administration (NHTSA) related to the front axle wheel hubs and emergency exit labels. Preliminary information indicates that these recall items were corrected on the bus in 2010. 

Investigators are continuing to interview motorcoach passengers. A comprehensive vehicle examination is under way to determine the performance of the coach during the crash and document the seats, seat attachments and establish injury causation for the vehicle occupants. The accident bus is not equipped (nor required to be equipped) with seat belts except for the driver's position.  Investigators also will be examining the structural integrity of the roof and other supporting structures. 

Motor Carrier Operations and Oversight: As part of the investigation, the NTSB is reviewing the company's operating procedures and the effectiveness of the FMCSA's oversight program. Investigators are working in North Carolina, Virginia, Washington, D.C., and New York City.

More Motorcoach

An ABC motorcoach on the road.
Motorcoach•by Alex Roman•November 1, 2026

Financing, Fleet Replacement Require a More Strategic Approach

Executives from ABC Companies and MCI discuss how rising costs, changing market conditions, and post-pandemic challenges are prompting motorcoach operators to rethink financing strategies, fleet replacement cycles, and long-term planning.

Read More →
College students boarding a Master's Transportation Bus
Motorcoach•by Alex Roman•October 23, 2026

Rethinking the Road: Transportation Challenges for Smaller College Athletics

Smaller college athletic programs are rethinking fleet strategies as rising costs, driver shortages, and longer travel distances put new pressure on transportation budgets.

Read More →
Turning Transportation Challenges into Opportunities
Management•by Alex Roman•October 22, 2026

Brian Dickson on Building Stronger, More Resilient Transportation Organizations

Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.

Read More →
Ad Loading...
ABC Companies President and CEO Roman Cornell
Bus•by Alex Roman•October 21, 2026

Roman Cornell on ABC Companies’ Evolution and the Future of Passenger Transportation

The company’s CEO discusses carrying forward a third-generation family legacy, ABC’s continued evolution in passenger transportation, support for increasingly complex fleets, and how technology and continued investment could help operators improve uptime.

Read More →
Management•September 24, 2026

From Surviving to Thriving: Building Stronger Transportation Organizations

Bus Business Consultants founder Brian Dickson shares lessons on leadership, organizational health, and creating options for long-term success in a changing transportation industry.

Read More →
Cover of ABAF's Canadian Motorcoach Report
Motorcoach•by Alex Roman•September 22, 2026

Report: Canadian Motorcoach Industry Generates $4.4B in Economic Impact

The 2025 Motorcoach Economic Impact Report finds motorcoach travel supported nearly 25,000 jobs and generated $980 million in federal, provincial, and local taxes.

Read More →
Ad Loading...
Prevost's Elk Grove Village, Illinois Service Center
Motorcoach•by Staff and News Reports•September 18, 2026

Prevost Opens Expanded Chicago-Area Service Center

The $8.1 million Elk Grove Village investment nearly triples facility space while adding service capacity, parts storage, and customer amenities.

Read More →
Third Generation Joins Dan Dipert Coaches Leadership Team
Management•by Alex Roman•September 17, 2026

People Movement: Dan Dipert Coaches Adds Third-Generation Leader, Keolis Names New Valley Metro VP/GM, and More

In this edition, we also cover recent appointments and announcements at the Wabtec, SilverRide, HNTB, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
AAAHI receiving METRO's Innovative Operator of the Year Award
Motorcoach•by Alex Roman•September 16, 2026

METRO Opens Submissions for 2026 Motorcoach Awards

Nominations are now being accepted for METRO Magazine’s Operator of the Year and Innovative Operator of the Year awards.

Read More →
Ad Loading...
Rendering of an Alstom train in a VIA Rail Station
Technology•by Alex Roman•September 10, 2026

Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More

In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.

Read More →