METRO Magazine Logo
MenuMENU
SearchSEARCH

NTSB releases N.C. coach crash investigation summary

In its independent investigation to determine the cause of the crash of a 2000 Setra motorcoach, operated by Sky Express Inc. on May 31, the Board released a brief summary of the investigative work completed by NTSB investigators to date.

June 6, 2011
3 min to read


In its continuing investigation of a 2000 Setra motorcoach, operated by Sky Express Inc., that crashed while traveling northbound on Interstate 95 (I-95); near Doswell, Va., the National Transportation Safety Board (NTSB) developed the following factual information:
  
On May 30, 2011, at about 10:30 p.m. the 37-year-old motorcoach driver reported for duty in Greensboro, N.C.  About midnight the driver departed Raleigh, N.C. on a trip to New York City with approximately 56 passengers on board. The bus was scheduled to arrive in New York City at 9:00 a.m. on May 31. 

At approximately 4:55 a.m. on Tuesday, May 31, the motorcoach was traveling northbound on Interstate 95 in the vicinity of milepost 103 in Caroline County, Va., when it departed the right side of the highway and rolled over. As a result of the accident, four passengers were killed and the bus sustained extensive damage.

The NTSB is conducting an independent investigation to determine the cause of the crash with the goal of identifying safety recommendations to help prevent similar accidents in the future. The NTSB is working in cooperation with the Virginia State Police, the Virginia DOT, the Federal Motor Carrier Administration, and Setra, the manufacturer of the motorcoach.

The following is a brief summary of the investigative work completed by NTSB investigators to date:

Evidence from the highway and roadside: Preliminary review of the accident scene indicate that the motorcoach was traveling in the right-hand lane of three northbound lanes of Interstate 95, while traversing a left-hand curve when it crossed onto the shoulder at an approximate five-degree angle across a section of rumble strips. The bus traveled entirely off the paved roadway onto the grass embankment and collided with a cable barrier. It traveled approximately 273 feet from its initial departure point and began turning counter-clockwise back toward the pavement. After traversing about 381 feet from the initial departure point, the bus rolled 180 degrees about its longitudinal axis and came to rest upside down about 460 feet from its original departure point from the traveled lane. 

Human Performance Issues: Investigators are conducting an in-depth review of issues related to the driver. They will reconstruct a profile of the driver's activities in the hours and days prior to the crash to help determine what factors, if any, contributed to the accident. Toxicology samples from the driver have been obtained and will be analyzed. 

Vehicle Issues: Investigators are documenting the motorcoach and will be continuing their work over the next several days. The inspection will include a comprehensive evaluation of all vehicle components to include the brakes, engine, steering and suspension. The accident bus had been subject to two recalls issued by the National Highway Traffic Safety Administration (NHTSA) related to the front axle wheel hubs and emergency exit labels. Preliminary information indicates that these recall items were corrected on the bus in 2010. 

Investigators are continuing to interview motorcoach passengers. A comprehensive vehicle examination is under way to determine the performance of the coach during the crash and document the seats, seat attachments and establish injury causation for the vehicle occupants. The accident bus is not equipped (nor required to be equipped) with seat belts except for the driver's position.  Investigators also will be examining the structural integrity of the roof and other supporting structures. 

Motor Carrier Operations and Oversight: As part of the investigation, the NTSB is reviewing the company's operating procedures and the effectiveness of the FMCSA's oversight program. Investigators are working in North Carolina, Virginia, Washington, D.C., and New York City.

More Motorcoach

UMA
Motorcoachby Alex RomanMarch 20, 2026

A Look at METRO's 2026 Motorcoach Award Winners

This year's Motorcoach Operator of the Year and Innovative Operator of the Year exemplify what it means to be a top-notch organization.

Read More →
Graphic demonstrating motorcoach insurance costs.
Motorcoachby Alex RomanMarch 18, 2026

Rising Claims, Rising Stakes: Inside the Insurance Pressures Facing Motorcoach Operators

Premiums remain elevated. Underwriting scrutiny is intense. And claims costs continue to rise at historic levels. Behind those numbers lies a complex mix of legal, medical, and cultural forces reshaping the commercial landscape.

Read More →
An up close photo of an MCI J4500
Motorcoachby Staff and News ReportsMarch 17, 2026

MCI: J4500 Extends Two-Decade Run as North America’s Best-Selling Motorcoach

The company said it has remained the most widely purchased model in the new coach market across the US and Canada, according to historical data from the Motorcoach Builders Survey conducted by the American Bus Association

Read More →
Ad Loading...
A Coach USA vehicle wrapped for Newark International Airport service.
TechnologyMarch 11, 2026

Scaling Smart: How Fleet Operations Can Cut Downtime and Drive Growth

A phased approach to technology, in-house capabilities, and workforce investment is helping transportation leaders break the reactive cycle and build more resilient, revenue-focused operations.

Read More →
A Prevost H3-45 at 2026's UMA Expo.
Motorcoachby StaffMarch 9, 2026

Prevost Claims Largest Market Share in North American Motorcoach Industry

The company's flagship H3-45 is also the best-selling 45-foot motorcoach in North America, according to vehicle registration data from S&P Global Mobility (Polk).

Read More →
Cover photo for Biz Briefs dated March 6, 2026
Technologyby Staff and News ReportsMarch 6, 2026

Biz Briefs: Tolar Manufacturing Supports PSTA Spark Service and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Ad Loading...
A photo of a Parsons & Sons Transportation motorcoach
Motorcoachby Alex RomanFebruary 26, 2026

How a Family-Run Company Built One of Atlantic Canada’s Most Trusted Transportation Providers

Family-run Newfoundland-based operator earns top honors with unwavering commitment to safety, innovation, and community.

Read More →
Photo of Daimler Coaches North America President/CEO Dietrich Mueller
Motorcoachby Alex RomanFebruary 20, 2026

Daimler Coaches North America President/CEO Discusses New US Facility and More

METRO’s Executive Editor Alex Roman spoke with Mueller about the opening event, the company’s progress since launching in late 2022, and the road ahead.

Read More →
Ribbon cutting at UMA Expo 2026
Motorcoachby Staff and News ReportsFebruary 17, 2026

Highlights: UMA Expo 2026 Hits Alabama

One of the motorcoach industry's largest events took place in February in Birmingham.

Read More →
Ad Loading...
A Parsons & Sons bus
Motorcoachby Staff and News ReportsFebruary 12, 2026

Parsons & Sons Named METRO’s 2026 Motorcoach Operator of the Year

METRO Executive Editor Alex Roman presented the award to the operation’s President/CEO Scott Parsons at the United Motorcoach Association’s EXPO in Birmingham, Alabama.

Read More →