The Federal Motor Carrier Safety Administration (FMCSA) has ordered Mr. Ho Charter Service of Bethlehem, Pa., to immediately cease all intrastate and interstate passenger service for multiple drug and alcohol testing violations and for failing to ensure that its drivers comply with hours-of-service regulations.
"Safety is my top priority and any behavior that puts the traveling public at risk will not be tolerated," said U.S. Transportation Secretary Ray LaHood. "We will act immediately to take any carrier out of service that we find to be operating unsafely."
On June 27, 2011, a motorcoach operated by Mr. Ho Charter Service was involved in a crash on the Pennsylvania Turnpike. The co-driver was killed and 24 passengers and the driver were injured.
Prior to the crash, on June 7, 2011, FMCSA safety investigators conducted a compliance review on Mr. Ho Charter Service. The FMCSA cited the company for failure to conduct random drug and alcohol tests on its drivers and issued substantial civil penalty fines. By federal regulation, passenger carriers have 45 days to contest such citations.
During this mandatory appeal period, Mr. Ho Charter Service continued to disregard federal regulations. The company hired two new drivers — the two drivers involved in the June 27 fatal crash — without requiring federally mandated pre-employment controlled substances tests on either driver. During the post-crash investigation, FMCSA safety investigators found that these same two drivers had falsified their records.
While the cause of the crash is under investigation by federal and state authorities, the FMCSA has found, as stated in last week's Imminent Hazard Out-of-Service order, that Mr. Ho Charter Service's behavior and actions "demonstrate a continuing disregard for compliance with [federal safety regulations] and a management philosophy indifferent to motor carrier safety."
Pa. bus co. involved in crash ordered to cease operations
Investigators found hours-of-service and multiple drug and alcohol testing violations for the company, Mr. Ho Charter Service, which operated a motorcoach that crashed on the Pennsylvania Turnpike on June 27. The co-driver was killed and 24 passengers and the driver were injured.
More Motorcoach

American Bus Association Files Lawsuit Against NYC Over Bus Idling Rules
The lawsuit, filed in the U.S. District Court for the Southern District of New York, challenges the City’s use of its Citizens Air Complaint program.
Read More →
Avoiding Mid-Season Breakdowns: A Fleet Readiness Q&A
John Hatman, COO of Master’s Transportation, breaks down the priorities, warning signs and common mistakes fleet managers should address now to stay ahead of summer demand.
Read More →
ABA Report: Motorcoach Sales Tick Up in Q1 2026 as Market Stabilizes
The Foundation produces the report each quarter, using data collected from surveys of major motorcoach manufacturers that sell vehicles in the US and Canada.
Read More →
ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger
Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.
Read More →
How the Motorcoach Industry Supports Disaster Response and National Preparedness
Fred Ferguson, president and CEO of the American Bus Association (ABA), discussed how the industry prepares for emergencies, the growing recognition of motorcoaches as critical infrastructure, and steps operators can take to strengthen disaster readiness.
Read More →
Inside the Next Generation of Motorcoaches
From advanced driver-assist systems to upgraded passenger amenities, leading manufacturers are refining proven coach platforms to meet evolving operator and rider expectations.
Read More →
Virginia Breeze Launches New Tidewater Current Service
The Tidewater Current is the first east-to-west Virginia Breeze route, expanding access to key destinations including Virginia Beach, Norfolk, Newport News, Williamsburg, Richmond, Charlottesville, Staunton, and Harrisonburg.
Read More →
ABC Delivers Van Hools to Coach USA and More in Biz Briefs
In METRO's latest installment, we take a look at the latest news from suppliers including Moovit, CAF, and more.
Read More →
New York City Receives 1,000th Prevost Motorcoach
The milestone delivery caps a historic contract as MTA expands its fleet to serve more than 1 million daily riders.
Read More →
Intercity Bus Industry Outlook: A Mix of Apprehension & Optimism
Industry leaders see both promise and peril ahead as intercity bus travel rebounds, but unpredictable market forces threaten to reshape the sector.
Read More →