PRESTO,Bytemark Introduce E-Tickets Option
Launching first on two local transit systems, Durham Region Transit and Hamilton Street Railway, the PRESTO E-Tickets app provides transit customers with a new fare payment option.

PRESTO, the electronic fare payment system for the Greater Toronto Area, launched PRESTO E-Tickets, a new account-based ticketing app provided by Bytemark.
Launching first on two local transit systems, Durham Region Transit (DRT) and Hamilton Street Railway (HSR), the PRESTO E-Tickets app provides transit customers with a new fare payment option. PRESTO E-Tickets is built on the Bytemark Passage account-based fare payment solution and will offer its Navigate capabilities, powered in part by HaCon.
PRESTO E-Tickets, available for both iOS and Android, currently allows customers on DRT and HSR transit systems to use their smartphones to make in-app cashless and contactless fare purchases, which can then be visually verified at a distance by drivers and fare inspectors. Future versions of PRESTO E-Tickets will be integrated with PRESTO’s extensive electronic fare collection system to allow for faster automatic validation. The app, which runs on Bytemark Bridge, a Plan, Book & Pay™ platform, will continue to evolve with new features for customers, as well as expansion to include other local transit providers.
The app, available in English and French, lets riders remain truly contactless and cashless throughout their travel experience. Easy to view from a distance, the dynamic tickets with built-in fraud protection allow transit operators to maintain social distancing while ensuring that fares are paid.
PRESTO serves 11 transit systems across the Greater Toronto Area, with over four million customers. HSR provides more than 21 million rides annually. DRT has more than 240 vehicles, with transit service available throughout the entire region of Durham.
More Technology

Frontrunner Bus Group Introduces XF Low-Floor Bus with Enhanced Accessibility
The new mid-sized bus features a full flat-floor design, eight-inch curbside step-in height, and zero-entry rear ramp to improve passenger access and operational flexibility.
Read More →
Building a Flexible Path to Transit Electrification with BAE's John Hroncich
John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.
Read More →
Scenes from APTA TRANSform & EXPO 2026
Transit leaders, manufacturers, and industry professionals gathered in Chicago to explore new technologies, share ideas, and discuss the future of public transportation.
Read More →
Biz Briefs: New Flyer Secures Additional 100-Bus Order from WMATA and More
In METRO's latest installment, we also take a look at recent news from Masabi, MCI, Samsara, and more partnerships making headlines across the transportation sector.
Read More →
MTA Fare Gate Pilot Reduces Fare Evasion by 35%
Following a 20-station pilot, the agency plans to install new fare gates at 20 additional subway stations as part of a $1.1 billion modernization initiative.
Read More →
California Law Extends AC Transit’s Bus Lane Camera Enforcement
The new law allows AC Transit to continue using forward-facing bus cameras to enforce parking violations in bus-only lanes and at bus stops.
Read More →
Biz Briefs: Luminator Launches AI Technology to Monitor Bus Stop Conditions and More
In METRO's latest installment, we also take a look at recent news from Masabi, Troman Industries, ioki, CCW, and more partnerships making headlines across the transportation sector.
Read More →
Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open
The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.
Read More →
ENC Lands MATA Contract and More in Biz Briefs
In this edition of Biz Briefs, we spotlight the latest developments shaping the future of mobility.
Read More →
Strada360’s Steve Lassey on Turning Transit Data Into Better Decisions
From breaking down data silos to preparing for AI, Strada360 CEO Steve Lassey discusses how transit agencies can use technology to improve operations, customer information, and long-term decision-making.
Read More →