PRESTO,Bytemark Introduce E-Tickets Option
Launching first on two local transit systems, Durham Region Transit and Hamilton Street Railway, the PRESTO E-Tickets app provides transit customers with a new fare payment option.

PRESTO, the electronic fare payment system for the Greater Toronto Area, launched PRESTO E-Tickets, a new account-based ticketing app provided by Bytemark.
Launching first on two local transit systems, Durham Region Transit (DRT) and Hamilton Street Railway (HSR), the PRESTO E-Tickets app provides transit customers with a new fare payment option. PRESTO E-Tickets is built on the Bytemark Passage account-based fare payment solution and will offer its Navigate capabilities, powered in part by HaCon.
PRESTO E-Tickets, available for both iOS and Android, currently allows customers on DRT and HSR transit systems to use their smartphones to make in-app cashless and contactless fare purchases, which can then be visually verified at a distance by drivers and fare inspectors. Future versions of PRESTO E-Tickets will be integrated with PRESTO’s extensive electronic fare collection system to allow for faster automatic validation. The app, which runs on Bytemark Bridge, a Plan, Book & Pay™ platform, will continue to evolve with new features for customers, as well as expansion to include other local transit providers.
The app, available in English and French, lets riders remain truly contactless and cashless throughout their travel experience. Easy to view from a distance, the dynamic tickets with built-in fraud protection allow transit operators to maintain social distancing while ensuring that fares are paid.
PRESTO serves 11 transit systems across the Greater Toronto Area, with over four million customers. HSR provides more than 21 million rides annually. DRT has more than 240 vehicles, with transit service available throughout the entire region of Durham.
More Technology

People Movement: ABC Names John Walsh as Chief Commercial Officer
In this edition, METRO also covers recent appointments and announcements at the DART, STV, and more, showcasing the individuals helping to shape the future of transportation.
Read More →
King County Metro Makes ADA Paratransit Easier to Navigate
METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
Read More →
TransDASH Summit Focuses on Measuring What Matters in Transit
Transit agencies unveil a national performance platform designed to benchmark customer experience, safety, community value, and other outcomes.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →
Biz Briefs: Luminator Marks Milestone and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
FRA Announces $5.3B in Rail Investments, Including $2B for Amtrak
Funding will support grade-crossing improvements, infrastructure upgrades, and new Amtrak equipment in 23 states.
Read More →
Finding the ‘Happy Medium’: Optimizing Maintenance Without Sacrificing Reliability
The key to maintenance optimization isn’t doing less work—it’s doing the right work at the right time on the right assets.
Read More →
LA Metro, City of West Hollywood, and Partners Advance Smarter Bus Lane Enforcement
The award-winning partnership combines AI-powered detection with human oversight to improve bus reliability, accessibility, and enforcement efficiency.
Read More →
PSTA Modernizes Workforce Management with Digital Bidding System
The award-winning Workforce Transit Modernization project replaced paper bidding with a transparent digital platform, cutting administrative effort while improving access for operators.
Read More →
New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick
Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.
Read More →