METRO Magazine Logo
MenuMENU
SearchSEARCH

PSTA brings together Uber and Taxi to get people on the bus

New program uses Uber and United Taxi to pick up bus-stop-bound riders within eight specific zones throughout the county.

January 19, 2017
PSTA brings together Uber and Taxi to get people on the bus

PSTA

2 min to read


PSTA

St. Petersburg, Fla.-based Pinellas Suncoast Transit Authority (PSTA) announced the countywide launch of Direct Connect — a program that gets riders to a bus stop through the use of ride-hailing apps and taxis.

A combination of modern day technology and innovative partnerships is ultimately what led PSTA in forming the nation’s first public-private partnership to solve the one of the most common transportation barriers — getting people to a bus stop.

“The solution to most transit-related issues lies in our ability to get the right people working together at the right time,” said PSTA CEO Brad Miller. “PSTA identified a solution to a problem and got all the players together, but our transportation partners are a big key to our success.”

Direct Connect uses Uber and United Taxi to pick up bus-stop-bound riders within eight specific zones throughout the county. Riders who remain within their embarking zone and either begin or end at a bus stop will receive a $5 discount off their ride.

“The way we designed our 8 Direct Connect zones is so that no rider should be paying more than $1 to get to a bus stop,” said Miller. “If you plan on sharing the ride with a friend, you can end up paying even less.”

Riders who are familiar with using ride-hailing apps can opt for a ride from Uber. Perks of using Uber include a cash-free transaction and the ability to view your ride as it approaches through GPS technology.

“Uber has become an integral local transportation option and an extension of current transit systems in communities across Florida,” said Tom Maguire, Uber GM, Tampa and Orlando. “We are excited to help keep even more Pinellas residents connected and moving through the expansion of this program.”

Those who are more accustomed to trip-planning over the phone or using cash can choose to book a ride through United Taxi — although the company also has an app.

PSTA has also partnered with Wheelchair Transportation Service (WTS) to offer similar on-demand discounted rides for riders with disabilities.

As part of an introductory promotion, PSTA is offering a free day pass to riders who arrive at their stop using Direct Connect. To qualify, riders need to show their receipt that is no more than one hour old, either digital or paper, to their bus driver.

Direct Connect is available in eight zones across the county, seven days a week, from 6 a.m. to 11 p.m. The program is budgeted at $100,000 for the first six months.

Ad Loading...



More New Mobility

An OCTA ZEB
Technologyby Alex RomanJuly 31, 2026

Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
A CharterUP branded Holon AV
New Mobilityby Alex RomanJuly 31, 2026

CharterUP Expands Into New Mobility and Autonomous Transportation

Vice President of New Mobility Stephen Joos discusses how CharterUP is leveraging its nationwide transportation network, technology platform, and autonomous vehicle partnerships to expand into workforce mobility, campus shuttles, and transit solutions.

Read More →
Driving Change: Award Winners Redefine Industry Standards
Technologyby Staff and News ReportsJuly 29, 2026

METRO Magazine Announces 2026 Innovative Solutions Awards Winners

Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence

Read More →
Ad Loading...
A photo of an Amtrak train with a logo
Managementby Alex RomanJuly 24, 2026

Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →
A rider validating a tap payment on a Masabi validator.
Technologyby Staff and News ReportsJuly 17, 2026

Biz Briefs: Masabi Teams with St. Louis Metro and More

In METRO's latest installment, we take a look at recent news from Transdev, Hitachi, and more partnerships making headlines across the transportation sector.

Read More →
A Freebee microtransit van in Miami with text reading "Microtransit as Part of the Network."
New Mobilityby Elora HaynesJuly 10, 2026

Microtransit's Next Test: Becoming Part of the Network

Freebee shows how electric microtransit is moving beyond pilots to fill network gaps, connect riders to transit, and prove lasting value.

Read More →
Ad Loading...
Blue and white graphic with a professional portrait of Nathaniel P. Ford Sr.

Ford to Leave JTA After More Than 10 Years as CEO

He plans to continue his work advancing innovative mobility solutions to improve the quality of life in communities across the nation. He did not announce specific plans.

Read More →
JTA Celebrates One Year of NAVI Service, Demonstrating the Future of Autonomous Public Transportation
New Mobilityby StaffJune 30, 2026

Florida's JTA Marks One Year NAVI Anniversary

During its first year of operation, NAVI has transported over 15,200 passengers and traveled more than 61,000 miles in autonomous mode without a safety incident caused by the autonomous driving system.

Read More →
Passengers in crowded SEPTA station
Managementby StaffJune 29, 2026

SEPTA Board Approves FY2027 Budget Amid Funding Challenges

The spending plan represents an increase of just 1.9% over the current year and includes investments in new buses, additional full-length fare gates, and other customer enhancements.

Read More →
Ad Loading...
Endera electric buses for California’s Mendocino Transit Authority
Technologyby StaffJune 25, 2026

Biz Briefs: Endera Delivers to California, Safety Vision Teams with San Antonio's VIA, and More

From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.

Read More →