San Diego MTS rail, bus ridership sees boost in Q1
he spike has been led by the Trolley, which has posted six straight months of year-over-year gains.

On the rail side, ridership increased by 621,063 passenger trips in the first quarter.
MTS

On the rail side, ridership increased by 621,063 passenger trips in the first quarter.
MTS
Ridership on San Diego’s Metropolitan Transit System (MTS) Trolley and bus network climbed by nearly one million extra passenger trips in the first three months of Fiscal Year 2020, which began on July 1, 2019. The spike has been led by the Trolley, which has posted six straight months of year-over-year gains, including a 9% jump in September.
On the rail side, ridership increased by 621,063 passenger trips in the first quarter. Notable is that Trolley ridership was 9.1% higher in in September 2019 compared to the same month in 2018. This is the Trolley’s largest ridership increase month-over-month since October 2014.
On the bus side, ridership increased by 323,481 passenger trips in the first quarter. Notable to this increase is that MTS buses had a 5% ridership spike in July, the largest year-over-year increase since October 2014.
And these positive gains were being experienced prior the first quarter. In the past six months (April–September) bus and Trolley ridership combined has grown by 1.2 million compared to the same months in 2018. Going back even further, Trolley ridership has improved in 11 of the past 13 months compared to the same months last year.

On the bus side, ridership increased by 323,481 passenger trips in the first quarter.
MTS
There are many factors that can lead to bus ridership gains:
MTS conducted a large ridership campaign last year culminating with its first Free Ride Day. That day saw a 17% increase in ridership from the same day a year before and ridership continued to climb for the entire month of October 2018. MTS just held its second annual Free Ride Day, and results were even better — a 30% spike in ridership.
Gas prices in San Diego have risen 85 cents/gallon since January.
MTS completed its Transit Optimization Plan — a $2 million plan that streamlined and added frequency to many of its routes.
While Trolley ridership has led the resurgence, bus ridership has held steady and two major developments have helped it into the plus column:
The South Bay Rapid opened and average weekday ridership on that line is about 1,800 and climbing. The addition of this service from Otay Mesa to downtown, as well as the opening of a modern transit center just north of the Otay Mesa Border Crossing, has caused other routes serving the area to increase as well.
Additionally, MTS increased Rapid Superloop service at the end of January. These routes, serving the University City area and UC San Diego, are showing weekday ridership gains of more than 3,000 trips per day.
More Management

Bringing Austin’s First Light Rail System to Life
Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.
Read More →
ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail
The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.
Read More →
New Orleans RTA Names Augustine III as New CEO
In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.
Read More →
How Transit Agencies Are Using Free Rides to Improve Voting Access
Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
Chicago, Charlotte Transit Agencies Expand Rider Support Programs
CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →
LA Metro Breaks Ground on Vermont BRT Project
The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.
Read More →