On the rail side, ridership increased by 621,063 passenger trips in the first quarter.
MTS
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On the rail side, ridership increased by 621,063 passenger trips in the first quarter.
MTS
Ridership on San Diego’s Metropolitan Transit System (MTS) Trolley and bus network climbed by nearly one million extra passenger trips in the first three months of Fiscal Year 2020, which began on July 1, 2019. The spike has been led by the Trolley, which has posted six straight months of year-over-year gains, including a 9% jump in September.
On the rail side, ridership increased by 621,063 passenger trips in the first quarter. Notable is that Trolley ridership was 9.1% higher in in September 2019 compared to the same month in 2018. This is the Trolley’s largest ridership increase month-over-month since October 2014.
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On the bus side, ridership increased by 323,481 passenger trips in the first quarter. Notable to this increase is that MTS buses had a 5% ridership spike in July, the largest year-over-year increase since October 2014.
And these positive gains were being experienced prior the first quarter. In the past six months (April–September) bus and Trolley ridership combined has grown by 1.2 million compared to the same months in 2018. Going back even further, Trolley ridership has improved in 11 of the past 13 months compared to the same months last year.
On the bus side, ridership increased by 323,481 passenger trips in the first quarter.
MTS
There are many factors that can lead to bus ridership gains:
MTS conducted a large ridership campaign last year culminating with its first Free Ride Day. That day saw a 17% increase in ridership from the same day a year before and ridership continued to climb for the entire month of October 2018. MTS just held its second annual Free Ride Day, and results were even better — a 30% spike in ridership.
Gas prices in San Diego have risen 85 cents/gallon since January.
MTS completed its Transit Optimization Plan — a $2 million plan that streamlined and added frequency to many of its routes.
While Trolley ridership has led the resurgence, bus ridership has held steady and two major developments have helped it into the plus column:
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The South Bay Rapid opened and average weekday ridership on that line is about 1,800 and climbing. The addition of this service from Otay Mesa to downtown, as well as the opening of a modern transit center just north of the Otay Mesa Border Crossing, has caused other routes serving the area to increase as well.
Additionally, MTS increased Rapid Superloop service at the end of January. These routes, serving the University City area and UC San Diego, are showing weekday ridership gains of more than 3,000 trips per day.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.