METRO Magazine Logo
MenuMENU
SearchSEARCH

Social Pinpoint Acquires MetroQuest

This strategic partnership will pave the way for advancements in public participation and enhance Social Pinpoint's position in the field.

Social Pinpoint Acquires MetroQuest

With more than 35 tools, Social Pinpoint said it is consistently investing in its technology so that clients can adapt their approach for every project, constantly grow their capabilities, and stay at the cutting edge of digital engagement. 

Photo: Social Pinpoint

2 min to read


Social Pinpoint announced its acquisition of MetroQuest, paving the way for advancements in public participation and enhance Social Pinpoint's position in the field, according to the company's news release.

“As a provider of a market-leading survey tool across North America, MetroQuest recognizes the industry is moving to multifunction public engagement platforms that offer more tools and flexibility for customers,” explained Mike Walsh, president/CEO of MetroQuest. “MetroQuest is a company built on enabling great community engagement outcomes. To ensure we can continue to provide customer value we have been seeking a partner to help MetroQuest evolve from a single tool provider and become part of a platform solution. We are pleased to announce that we have found such a partner in Social Pinpoint.” 

Ad Loading...

With more than 35 tools, Social Pinpoint said it is consistently investing in its technology so that clients can adapt their approach for every project, constantly grow their capabilities, and stay at the cutting edge of digital engagement. 

"Our vision at Social Pinpoint is to create comprehensive digital solutions that cater to the diverse needs of public engagement professionals globally,” said Craig Chudleigh, CEO of Social Pinpoint. “Through this acquisition, we can offer an integrated platform that combines the best of both Social Pinpoint and MetroQuest, delivering even greater value to our customers. We are delighted to take this next step toward achieving our vision and providing customers with the tools they need to foster meaningful connections and drive impactful change in their communities."

What the Acquisition Means for MetroQuest, Social Pinpoint

The integration of MetroQuest's visual survey with Social Pinpoint's existing suite of tools will provide an all-encompassing platform that caters to the diverse needs of public engagement professionals.

This unified solution will enable users to further streamline the entire engagement process, from initial planning and outreach to data collection and analysis.

More Management

Diane Cowin, AECOM’s transit market leader for the Americas.
Managementby Alex RomanApril 22, 2026

From Collaboration to Innovation: Diane Cowin on What’s Next for Transit

In this Consultant Roundtable, AECOM’s transit market leader for the Americas discusses how agencies can align teams, manage complexity, and prepare for the next generation of transit infrastructure and service delivery.

Read More →
A blue and white graphic with text reading "New Bill to Strengthen America's Transit Workforce."
Managementby News/Media ReleaseApril 22, 2026

New Bill Aims to Strengthen America’s Transit Workforce

Legislation would expand funding for training, apprenticeships, and workforce development as agencies face staffing shortages and evolving technology demands.

Read More →
Nashville SC mascot poses in front of a purple WeGo Transit bus.
Managementby Elora HaynesApril 22, 2026

Transit Takes Sports Fans Where They Want To Go

In this photo gallery, see how transit agencies and sports teams collaborate to move fans efficiently and enhance the game day experience.

Read More →
Ad Loading...
An Amtrak Acela train at New York Penn Station
Managementby StaffApril 21, 2026

USDOT Announces $6.7B for Northeast Corridor, Nationwide Rail Upgrades

Under Secretary Duffy, the grant program’s revamped criteria will prioritize safety; the American family; and workforce development, job quality, and wealth creation, according to a press release.

Read More →
A group of people pose for a picture outside.
Managementby Staff and News ReportsApril 20, 2026

WeGo Journey Pass Enrollment Reached 10,000 in April

Nashville’s fare-free, income-based transit pilot hits a major milestone, expanding access and reshaping daily mobility for thousands of riders.

Read More →
A photo of a San Antonio VIA Metropolitan Transit zero-emission bus.
Busby Staff and News ReportsApril 20, 2026

Recovery and Risk Define the Transit Bus Market in 2025

A 5% rise in deliveries and a surge in zero-emission buses signaled progress in 2025, but high costs, long lead times, and shifting funding priorities continue to cloud the outlook.

Read More →
Ad Loading...
People Movement for April, 17, 2026
Managementby StaffApril 17, 2026

People Movement: New NTSB Vice Chair, HDR, and More

METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.

Read More →
A picture of a San Diego MTS railcar and bus at a transit station.
Managementby StaffApril 17, 2026

San Diego Transit Agencies Propose Fare Hike to Close Budget Gaps

The agencies, San Diego MTS and NCTD - San Diego Railroad, which share a fare system (PRONTO), proposed the changes to help address their respective financial sustainability strategies.

Read More →
A light green and blue MST public transit bus parked on grass.
Managementby Elora HaynesApril 17, 2026

Inside Monterey-Salinas Transit’s New Approach to Ridership Recovery

See how the agency is aligning service with shifting travel patterns, delivering ridership gains while advancing equity across its system.

Read More →
Ad Loading...
A headshot of Inez Evans Benson
Busby Alex RomanApril 15, 2026

Inez Evans Benson on Rethinking Transit Through Customer Experience

The WSP leader discusses why agencies must look beyond satisfaction metrics and take a more holistic, community-driven approach to service.

Read More →