RELATED: U. of Waterloo team creates winning transit routing app
Study finds compatibility key to ridesharing success
The University of Waterloo research used social media analytics, algorithms, and computer simulation to match would-be carpoolers with people driving to work.


Ensuring that would-be carpoolers are riding with people they like could potentially decrease car usage by nearly 60%, research from a professor at Canada’s University of Waterloo has found.
The research, recently published in Transportation Research Part C, used social media analytics, algorithms, and computer simulation to match would-be carpoolers with people driving to work.
“Usually carpooling is about just matching people depending on geographical location and time of schedule,” said Bissan Ghaddar, professor of management engineering at Waterloo and author of the study. “We wanted to include the social aspect into the equation, because it’s always awkward when there is silence in the car, especially if it’s a long commute. We believed that we really needed to look at the social aspect, and our initial data analysis agreed with us.”
In compiling the study, Ghaddar worked with colleagues at IBM and two universities in Italy to analyze the Twitter feeds of potential carpoolers, looking for insights into their personal interests.
They then examined the users’ social circles to see if they followed like-minded friends or sought out people with different views and fed that information into a computer algorithm designed to match carpoolers based on their geo-tagged location, time preferences, and personalities.
As a final step, they simulated the impact of their matchmaking using real-world data from Rome and San Francisco. They found that if carpoolers are compatible, people’s satisfaction significantly increased and car use dropped by 57% in Rome and by 40% in San Francisco.
“This could be a system that could put a dent in gridlock, reduce pollution and make commuting to work more enjoyable,” said Ghaddar. “As a carpooler myself, I can’t overestimate the importance of compatibility.”
More New Mobility

Biz Briefs: Montréal Debuts Nova Electric Buses and More
In this edition of Biz Briefs, we spotlight the latest developments shaping the future of mobility.
Read More →
6 Transit Management Lessons for Colleges and Universities Facing Seasonal Demand Swings
College transportation demand swings wildly throughout the year. Fleet strategies are starting to catch up.
Read More →METROspectives: CharterUP CEO Armir Harris on Modernizing Mobility
From digital transformation to evolving customer demands, CharterUP's CEO Armir Harris offers his perspective on the transportation industry's next chapter.
Read More →
Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility
In this edition of METROspectives, Joshua Schank discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.
Read More →Low-Floor vs. High-Floor Cutaway vs. Modified Van: How 3 Accessible Minibus Designs Compare
As transit demands evolve, so should your fleet. Download the whitepaper to see how the Low-Floor Frontrunner Minibus compares to traditional options.
Read More →Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility
In this edition of METROspectives, the co-author of New Tricks for Old Bureaucracies, discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.
Read More →
Biz Briefs: Foothill Gold Line Award, Matawan Contract, and More
From strategic partnerships to acquisitions and service expansions, the industry continues to evolve at a rapid pace. Find out all the latest here.
Read More →
Inside Look: EMBARK Expands Fare-Free Transit Program Through New Public-Private Partnership
The OKC transit agency says sponsorship helps subsidize the Third Friday Free initiative while reducing barriers for first-time riders and boosting ridership across buses, streetcars, and river cruises.
Read More →2026 METRO Buyer’s Guide & Directory
Searching for the right vehicles, technology, equipment, or services for your public transit or motorcoach operation? This industry guide brings together manufacturers and suppliers from across the transportation market — all in one place. Download it to connect with the companies that help agencies and operators improve mobility, enhance operations, and move their organizations forward.
Read More →
King County Test Heliox Chargers, Keolis Lands California Contract Top Biz Briefs
Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.
Read More →