TripShot Introduces Reservations Feature for Transit Networks
By simply allowing passengers to book ahead and secure a spot on the vehicle, transit managers can effectively manage real-time ridership, reduce crowding on-board, and eliminate boarding friction for popular routes.
by METRO Staff
July 8, 2020
1 min to read
TripShot announced a new Reservations feature designed to help transit professionals manage rider capacity in real time while navigating the emerging realities in a post-pandemic world.
By simply allowing passengers to book ahead and secure a spot on the vehicle, transit managers can effectively manage real-time ridership, reduce crowding on-board, and eliminate boarding friction for popular routes.
Ad Loading...
The Reservations feature can also provide better comfort and confidence to riders wary of shared transit. Intuitive indicators within the passenger-facing app will show how many of the seats on board a vehicle are filled and will also show if vehicles have been specially retrofitted to reinforce social distancing policies during the trip. TripShot serves nearly 100,000 daily riders when operations are at full capacity.
Companies that have already returned employees to work on a limited basis are taking advantage of the Reservations feature and are experiencing positive results, with passengers stating the on-board distancing policies are easier to follow with limited seating and make them more comfortable while riding. Eventually the Reservations option will allow transit programs to establish better contact tracing protocols should the need arise.
Masabi and Passenger share a vision for the future of public transport — connected, customer-centric, and cloud-native — where every step of the journey works together seamlessly to elevate the transit experience.
The addition now allows customers to tap their contactless debit or credit card, or a mobile wallet, such as Apple Pay or Google Pay, directly on the onboard fare validators.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
CEO Nat Ford’s address offered a look at highlights from 2025, with a focus on the future and the innovative ways the JTA is shaping mobility in Northeast Florida.
Expected to enter service in 2029, these locomotives support the agency’s commitment to offer reliable and efficient rail transportation across South Florida.
Transit agencies depend on safe, reliable vehicles to deliver consistent service. This eBook examines how next-generation fleet software helps agencies move from reactive processes to proactive operations through automated maintenance, real-time safety insights, and integrated data. Learn how fleets are improving uptime, safety outcomes, and operational efficiency.
The new filters include substantially more activated carbon than traditional HVAC filters, which is especially helpful in providing a better transit riding experience for vulnerable populations, particularly children, seniors, and people with chronic illnesses, according to the CTA.