What vision do Masabi and Passenger share for public transport?

Masabi and Passenger share a vision for a connected, customer-centric, and cloud-native public transport system.

What is the main goal of integrating steps within the transit journey according to Masabi and Passenger?

The main goal is to work together seamlessly to elevate the transit experience.

What key technology attribute do both companies emphasize for the future of public transport?

Both companies emphasize the importance of a cloud-native approach in public transport technology.

Why is the integration of every step in the journey important to Masabi and Passenger?

Integration is important to provide a seamless transit experience that elevates the journey for customers.

Masabi Acquires Passenger Technology Group

Masabi and Passenger share a vision for the future of public transport — connected, customer-centric, and cloud-native — where every step of the journey works together seamlessly to elevate the transit experience.

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February 4, 2026

Passenger boarding Saskatoon Transit bus. — Masabi and Passenger officials said they will work together to deepen product integration, expand functionality, and enhance support capabilities alongside the development of innovative new products while ensuring continuity of service for existing customers.
Credit:
Masabi/Saskatoon Transit

2 min to read

Masabi has acquired Passenger Technology Group.
The acquisition aligns with their shared vision for a connected, customer-centric future in public transportation.
Both companies aim to integrate their technologies to enhance the seamlessness of transit experiences.

*Summarized by AI

Masabi announced the acquisition of Passenger Technology Group Ltd, a UK-based passenger information and ticketing company.

The acquisition further strengthens Masabi’s end-to-end mobility offering by combining its global fare collection, payments, and back-office solution, Justride, with Passenger’s award-winning expertise in white-label mobile applications, websites, and real-time information tools used by public transport authorities and operators across the UK, said Masabi officials.

“Passenger has cultivated an excellent reputation for delivering intuitive, high-quality digital experiences that put customers first,” said Brian Zanghi, CEO at Masabi. “By combining Passenger with Masabi’s offerings, we will accelerate our vision of a fully connected, cloud-based mobility platform that can serve both operators and passengers worldwide. This acquisition enhances our ability to support cities and transport authorities and operators as they modernize and move toward more seamless, data-driven mobility systems.”

A Shared Vision for Public Transportation

The company said it continues its mission to help transport authorities and operators globally deliver a truly end-to-end plan-pay-ride passenger experience combining mobile ticketing, account-based ticketing, and open payments, including:

One connected journey: From planning and paying to boarding, updates, and support — digital experiences people enjoy using.
Frictionless access to transit: Making it easier for more people to choose public transport through simple purchasing, clear information, and consistent experiences.
More resilient, modern operations: Cloud-native systems that scale, adapt, and improve faster, reducing complexity for operators and authorities.
Smarter mobility through better data: Enabling better informed decisions, more relevant passenger communications, and a continuous cycle of service improvement.
Innovation that compounds: Combining Masabi’s fare collection leadership with Passenger’s expertise in customer information and experience design to bring new ideas to market faster.

Continuity for Clients

Masabi and Passenger officials said they will work together to deepen product integration, expand functionality, and enhance support capabilities alongside the development of innovative new products while ensuring continuity of service for existing customers.