Uber Launches 'Uber Boat by Thames Clippers' in Partnership with Masabi
A fleet of 20 boats on the River Thames, with departures from 23 piers across London from Putney in the west to Woolwich Royal Arsenal in the east, will help commuters travel into the city in space and comfort.

Uber is rolling out the service on its app, meaning users can purchase tickets in advance to guarantee a seat and then use QR technology, powered by Masabi, to board.
Uber
The first branded Uber Boat by Thames Clippers set sail on the River Thames, marking the start of a partnership between Uber and Thames Clippers.
A fleet of 20 boats on the River Thames, with departures from 23 piers across London from Putney in the west to Woolwich Royal Arsenal in the east, will help commuters travel into the city in space and comfort. Leisure travelers will also be able to use the service, as city visitors look to safely travel across London as it gets moving once again.
Uber is rolling out the service on its app, meaning users can purchase tickets in advance to guarantee a seat and then use QR technology, powered by Masabi, to board. The payment will be processed using the Uber account details.
Ticketing within the Uber app is powered by Masabi, the UK-headquartered company bringing Fare Payments-as-a-Service to more than 80 public transport operators and cities across 11 countries. Masabi has provided mobile ticketing for Thames Clippers since 2014, as well as Uber’s mobile ticketing partner in Ohio, Denver, and Las Vegas.
Over 4.3 million people use the River Thames for commuting and leisure trips each year on the Thames Clippers network. The increased space per passenger and fresh air are part of the reason why over 40% of river commuters are planning to increase their use of the service in the future, according to recent research carried out by Thames Clippers.
Passengers will still be able to purchase tickets via the existing Thames Clippers’ sales channels, including touching in and out with contactless or Oyster to pay as you go and via its own ticketing app.
The boats and piers will be branded with a newly-created Uber Boat by Thames Clippers brand but the service will continue to be fully operated by Thames Clippers. There is no change in Thames Clippers’ ownership; AEG, owners, and operators of The O2, own the majority stake in the company. AEG’s sponsorship division, AEG Global Partnerships, brokered the deal between Uber and Thames Clippers.
More Technology

From Hardware to Digital Partner: Luminator Charts Its Next Chapter
CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.
Read More →
Beyond the Checklist: A Structured Approach to Transit Maintenance
Reliability-Centered Maintenance helps transit agencies move beyond routine checklists to focus limited resources on the assets and failures that have the greatest impact on safety, reliability, and service.
Read More →
NJ TRANSIT Advances Bus Technology Upgrades Across Statewide Fleet
More than 1,500 buses now feature upgraded technology designed to improve arrival predictions and provide free Wi-Fi, with deployment expected to reach nearly 2,000 buses by the end of 2026.
Read More →Building a Flexible Path to Transit Electrification
John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →
From Legacy Silos to Conversational Intelligence
What if transit leaders could ask any operational question and get a trusted answer in seconds? Conversational AI is transforming how agencies use their data.
Read More →
USDOT Announces Rail Vehicle Replacement Grants, Chattanooga AV Shuttle Funding
More than $191 million in federal funding will help three transit agencies replace aging rail vehicles and support a new autonomous shuttle service in Chattanooga.
Read More →
Bus Tech Talk: Keeping Transit Technicians Ahead of the Technology Curve
LA Metro’s Obed Mejia discusses technician training, evolving maintenance technology, fleet replacement, and strategies for getting the most out of today’s transit fleets.
Read More →
Biz Briefs: RIPTA Unveils New Frontrunners, Clevland RTA Adds New Siemens, and More
In METRO's latest installment, we take a look at recent news from Siemens, Prevost, Dodge, and more partnerships making headlines across the transportation sector.
Read More →
Why Simulating Pedestrian Movement Has Become Essential for Modern Rail Stations
Pedestrian microsimulation is helping rail planners identify bottlenecks, test station designs, and prepare complex transit hubs for growing passenger volumes.
Read More →
