The Virginia Railway Express (VRE) announced the appointment of Doug Allen as the agency’s CEO after he was ratified by both transportation commissions, NVTC and PRTC.

Allen is the former Executive VP and Chief Development Officer at Capital Metropolitan Transportation Authority and a seasoned veteran of transportation operations with over 30 years of experience in the public and private sectors.

Allen stated that one of his priorities will be to maintain VRE’s hallmark of customer service. He noted that it was clear through speaking with the Board and riders that the organization has a customer-driven philosophy at its core. Additionally, given his extensive knowledge and understanding of planning and market development, he said that one of his goals will be to implement long-term operational plans consistent with the VRE Strategic Plan.

The Phase 2 Long-Term Strategic Plan, as adopted by the Operations Board, calls for the commuter rail agency to explore new and innovative ways to expand service into areas such as Gainesville and Haymarket, as well as bring commuter rail service to Spotsylvania County.

“I am very thankful to the VRE Operations Board for having the confidence in me to lead VRE in the years ahead. What stood out to me about VRE was their approach to service. It became quickly apparent that the Board’s focus was on their riders and that is something that I am very passionate about as well. I look forward to continuing to provide great service to our riders, while developing plans to help expand VRE rail operations,” said Allen in a statement.