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Starting next week, HandyDART will also extend its hours to 2 a.m., improving service availability for customers and aligning more closely with SkyTrain operating hours.
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Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.
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The JTA board also approved making Neighborhood Autonomous Vehicle Innovation service complimentary, effective December 15.
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In October, more than 96% of trips were picked up within 30 minutes of the promised time, and more than 90% of trips were within 20 minutes. Seventy-five percent of Access-A-Ride vehicles arrived within 10 minutes of the scheduled pickup time.
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Officials break ground on the region's second paratransit transfer facility for the south suburbs.
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NYCT operates the largest paratransit service in North America with a fleet of more than 1,100 dedicated vehicles and a network of thousands of taxis, TNC, and for-hire vehicle providers that deliver nearly one million rides monthly.
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The new tools provide customers with better flexibility in scheduling trips, updating some account information, adding funds to their accounts, and tracking their trips — all features that customers have requested, said MBTA officials.
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The free app provides paratransit riders with convenient access to trip information and booking features directly from their smartphones, according to RIPTA officials.
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With SEPTA Access in Philadelphia and LinkAssist in Tulsa, both agencies partnered with RideCo to transform outdated systems into cutting-edge, AI-powered services, earning them each a METRO Magazine Innovative Solutions Award.
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Because of the increase in efficiency, cost savings, and more, the MBTA and AlphaRoute have won one of METRO’s Innovative Solutions Awards for Paratransit.
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