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The collaboration provides cutting-edge paratransit technology and services to customers of one of the largest transit systems in the U.S., enhancing accessibility in customer-facing software and communications, efficiency, and the experience for individuals with disabilities who rely on paratransit services.
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As a result of unencumbered access to track areas, crews accomplished important work to lift two speed restrictions along over 2,000 feet of track as part of the Track Improvement Program.
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MBTA launches MBTA Go, an app that provides real-time information for all fixed route services and improves communication between MBTA and riders.
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The report outlines substantial achievements across the system over the past year.
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With the Red Line track work completed, MBTA was able to lift five critical speed restrictions, bringing the total number of restrictions present along their subway system down to four.
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Boston MBTA’s The Ride pioneered the use of TNCs in paratransit back in 2016. Since then, the agency has been a reference nationwide on how to efficiently use non-dedicated service providers.
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The last nine speed restrictions were removed from the Orange Line, making it restriction-free for the first time in nearly 15 years.
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With each vehicle, both agencies hope to take their fleets into the next-generation of railcar technology.
Read More →MBTA successfully completed critical track work on the Orange Line, allowing for the removal of 20 speed restrictions.
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In partnership with Swiftly, off-the-shelf tablet technology will be piloted in the operator cabs of up to 100 buses by the end of the year, providing turn-by-turn directions similar to navigation apps like Google Maps or Apple Maps.
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