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From the Editor'sby Janna StarcicJune 30, 2015

Can Courtesy Campaigns Curb the 'Trashing' of Transit?

It drives me nuts when people litter. One of my biggest pet peeves is when people throw trash out of their car windows while they’re driving. I’m always tempted to honk my horn when I see drivers slyly ditching cigarette butts through their open window. Listen up, people. We see you!

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Newsby StaffJune 18, 2015

Madison Metro discontinuing audible turn signals

Residents raised issues with the noise and questioned whether there is any proof of their effectiveness in increasing safety. Some also said they’re avoiding riding the bus because of the noise.

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Newsby StaffJune 16, 2015

Australian transport system introduces 'secret shopper' program

The contractors test everything from ticket office staff knowledge to barrier staff uniform presentation and the level of litter at stations.

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Newsby StaffJune 16, 2015

Greyhound launches real-time bus tracking system

Automatically updating every one to four minutes, BusTracker pulls data from three tracking systems installed on all of Greyhound’s buses to provide the latest schedule status for customers.

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Newsby StaffJune 8, 2015

R.I. university first to offer SafeStop real-time info app

Will provide Salve Regina University students with a real-time map feature that displays the location of the university's shuttle bus, estimated arrival times at their bus stop, and an alerts and messaging center to relay important service information from the university or transportation provider.

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Safety Cornerby Steve MentzerJune 8, 2015

Recognizing a Job Well Done at Your Bus Operation

In most organizations, 80% to 95% of all bus operators are found to be safe, reliable and courteous, but often, they don’t know it because nobody tells them. If safe bus operation represents a core value for your property, what are you leaders doing to encourage and reinforce the desired behaviors among your bus operators?

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Photo Galleriesby StaffMay 27, 2015

[Photos] Chicago Transit Authority courtesy campaign features common customer complaints

Chicago Transit Authority launched its new courtesy campaign May 2015, which aims to encourage riders to be considerate of other riders. The campaign, featuring a series of messages to be placed on buses and trains, reflects some of the most commonly heard complaints from riders about the behaviors of fellow public transit passengers.

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Newsby StaffMay 27, 2015

New CTA courtesy campaign shames inconsiderate rider behavior

The campaign, featuring a series of messages to be placed on buses and trains, reflects some of the most commonly heard complaints from riders about the behaviors of fellow public transit passengers.

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Newsby StaffMay 15, 2015

Virginia Railway, GlobeSherpa rolling out new mobile app

The app, developed by GlobeSherpa, has an animated screen, with an image of the Washington, D.C., skyline and a constantly moving VRE train. The moving image serves as a security measure to keep hackers from using screen shots to mimic the app.

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Newsby StaffMay 11, 2015

Honolulu's Handi Van chief replaced amid service issues

Last fall, complaints about busy reservation lines and late van pick-ups spiked when a new reservation system began operation.

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